Waiter / Waitress - Club Rotana

Al Bandar Rotana & Al Bandar Arjaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 72,000; Full time

Job summary

Al Bandar Rotana & Al Bandar Arjaan by Rotana in Abu Dhabi seeks a dynamic Waiter/Waitress to deliver exceptional service in our restaurant. You will greet, seat, and attend to guests with personalized, discreet service while knowledgeably guiding them through the menu.

Responsibilities include maintaining hygiene, managing mise en place, minimizing waste, and using up-selling techniques to boost revenue and guest satisfaction.

Qualifications

• No explicit skills listed in the ad.

Responsibilities

• Provide professional food and beverage service according to the hotel standard.
• Greet and seat guests and serve them discreetly and personally.
• Acquire knowledge of the menu to assist guests with recommendations.
• Monitor quality of food and beverages served.
• Attend to guest complaints and queries satisfactorily.
• Maintain hygiene and cleanliness of the outlet and equipment.
• Handle mise en place and mise en scene before, during, and after service.
• Minimise wastage, breakage and spoilage.
• Use up-selling techniques to exceed guest expectations and increase revenue.

Education

High school or equivalent

Job description

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Preferred candidate

Degree

High school or equivalent