Waiter / Waitress

Al Jaddaf Rotana Dubai; Abu Dhabi; On-site; AED 402,000 - 670,000; Full time

Job summary

Al Jaddaf Rotana Dubai is seeking a dynamic Waiter/Waitress based at Al Jaddaf Rotana Suite Hotel in Abu Dhabi. The role focuses on providing professional, discreet service and delivering a memorable dining experience for guests.

You will greet guests, take orders, and upsell offerings while maintaining high hygiene and service standards to ensure guest satisfaction.

Qualifications

• Experience in professional food & beverage service.
• Ability to greet, seat and serve guests politely and discreetly.
• Knowledge of hygiene standards and guest safety procedures.

Responsibilities

• Provide professional service to guests according to hotel standards.
• Greet, seat and serve guests in a personalized way.
• Acquire in-depth knowledge of the outlet menu to advise guests.

Skills

Greet customers

Food & beverage service

Upselling

Menu knowledge

Hygiene standards

Customer relations

Teamwork

Multitasking

Tools

POS system

Job description

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

This position is based at Al Jaddaf Rotana Suite Hotel.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue