Waiter / Waitress

Khalidiya Palace Rayhaan; United Arab Emirates; On-site; AED 67,000 - 134,000; Full time

Job summary

Khalidiya Palace Rayhaan in the United Arab Emirates is seeking dynamic Food & Beverage professionals to advance their careers as waitstaff in a high-volume restaurant. You will greet and seat guests, serve with professionalism, and acquire in-depth knowledge of the menu to help guests make informed choices.

The role emphasizes maintaining hygiene and cleanliness, ensuring service standards, handling guest queries, and using upselling techniques to exceed expectations and increase revenue while

Qualifications

• Diploma/degree in hospitality or F&B vocational training; experience as a waiter/waitress in high-volume restaurant.
• Good command of English and strong guest service and interpersonal skills.

Responsibilities

• Service food and beverages according to hotel standards.
• Greet, seat, and serve customers professionally.
• Acquire knowledge of the outlet's menu to assist guests.
• Monitor quality of food & beverages; handle guest queries.
• Maintain hygiene and cleanliness; upkeep of service equipment.
• Prepare for service (mise-en-place) and post-service tasks.
• Minimize wastage, breakage and spoilage.
• Use up-selling techniques to increase revenue.

Skills

Hospitality qualification

F&B service experience

English proficiency

Education

Diploma / degree in hospitality

Vocational training in F&B

Job description

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

• . Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• . Greet and seat customers and serve them in a professional, discreet and personalized way
• . Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• . Consistently monitor quality of food & beverage being served
• . Practice good customer relations and attend to customer complaints / queries satisfactorily
• . Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• . Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• . Ensure minimum wastage, breakage and spoilage
• . Actively use up selling techniques to exceed guest expectations and increase revenue

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job