Waiter / Waitress

Khalidiya Palace Rayhaan; Abu Dhabi; On-site; AED 42,000 - 72,000; Full time

Job summary

Khalidiya Palace Rayhaan in Abu Dhabi is seeking dynamic Food & Beverage professionals to advance their careers as Waiter/Waitress in a high-volume outlet. You greet and seat guests, provide menu advice, and ensure service standards are met with discretion.

The ideal candidate holds a hospitality diploma or vocational training, speaks English well, and demonstrates guest service, teamwork, adaptability, and responsibility in a fast-paced environment.

Qualifications

• Diploma or degree in hospitality or vocational training in F&B.
• Good command of English and guest service/interpersonal skills are essentials.

Responsibilities

• Perform tasks to service food and beverage according to the hotel standards.
• Greet, seat and serve customers professionally and discreetly.
• Acquire in-depth knowledge of the menu to assist guests with recommendations.
• Monitor quality of F&B being served and maintain hygiene standards.
• Handle guest complaints/queries satisfactorily and maintain service equipment.
• Prepare service before, during, and after the service (mis-en-place).
• Minimise wastage, breakage and spoilage; use upselling techniques to exceed guest expectations and increase revenue.

Skills

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

Guest Service

Interpersonal Skills

Education

Hospitality diploma/degree

Job description

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

• . Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• . Greet and seat customers and serve them in a professional, discreet and personalized way
• . Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• . Consistently monitor quality of food & beverage being served
• . Practice good customer relations and attend to customer complaints / queries satisfactorily
• . Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• . Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• . Ensure minimum wastage, breakage and spoilage
• . Actively use up selling techniques to exceed guest expectations and increase revenue

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job