Waiter/Waitress

Accor; Ras Al Khaimah; On-site; AED 22,000 - 33,000; Full time

Benefits offered by this job

Competitive Salary

Duty Meals

Vacation tickets

Medical Insurance

Job summary

Accor in Ras Al Khaimah is seeking a courteous Food & Beverage attendant to welcome guests, present menus, and serve with professionalism. You will handle orders, operate the POS system, and ensure clean, organized workstations while supporting a smooth service flow during peak hours.

The role requires a minimum of one year in food and beverage service, with strong customer focus and basic cashiering skills.

Qualifications

• Secondary education completed.
• Minimum 1 year in food and beverage serving.
• Previous public contact and/or cashiering experience.
• Russian language is a plus.

Responsibilities

• Read daily events and acknowledge VIP arrivals.
• Know menu items, garnishes, and preparation to explain to guests.
• Present children’s menus and describe specials.
• Serve and clear food and beverages professionally.
• Use the POS system to ring up sales, print checks and cash out.
• Carry trays, bus and reset tables with linen, china, glass and silver.
• Maintain guest satisfaction and inform manager of issues.
• Follow cash procedures and maintain a clean restaurant area.
• Maintain connaissances of all F&B outlets and hotel services.

Skills

Customer service

Cash handling

Guest interaction

POS knowledge

Education

Secondary education

Tools

POS system

Job description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

Salaries And Benefits

• Competitive Salary


• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks


• Vacation tickets /benefits provided by the hotel


• Medical Insurance Provided

Job Description

• Read daily events, to acknowledge any VIP’s arrivals.


• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked


• Present children's menus when appropriate, and describe specials and alternative cuisine


• Serve and clear food and beverage items in an unobtrusive and professional manner


• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures


• Carry trays, bus and reset tables with linen, china, glass and silver


• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved


• Follow cash and credit card procedures according to the guidelines of the accounting department


• Maintain a clean, neat and orderly restaurant throughout service


• Polish silver, refill salt, pepper and sugar, creamers, etc


• Ensure that work station is stocked with appropriate condiments at all times


• Report any guest comments regarding food and beverage to manager


• Conscientious handling and maintenance of operating equipment


• Learn and adhere to safety, sanitation and hygiene policies


• Maintain good working relationships with colleagues, and all other departments


• Maintain complete knowledge of all F&B services, outlets and hotel services/features


• Perform opening/closing side duties as assigned and set all tables according to standards


• Report to manager any kinds of deviation from set standard and procedures


• Ensure that all service and storage areas are kept safe and clean


• Help minimize waste, neglect, breakages and mishandling of supplies and equipment


• Carry out light cleaning and maintenance of the outlet


• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications

• Secondary education

Experience

• Minimum 1-year food and beverage serving experience


• Previous public contact and/or cashiering experience


• Additional foreign language is an asset (Russian)