Waiter Waitress

Rixos Hotels; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Rixos Hotels is seeking a Waiter/Waitress for its Ras Al Khaimah outlet to deliver warm, professional food and beverage service while creating a welcoming experience for every guest. You will follow service standards and work closely with the team to ensure smooth operations.

Flexible to work rotating shifts, weekends, and holidays. Requires knowledge of F&B service, strong communication, and a guest-focused approach to upsell menu items and maintain high hygiene standards.

Qualifications

• Diploma or degree in Hospitality or related field preferred.
• Previous food and beverage service experience in a four- or five-star hotel is an advantage.
• Good knowledge of food and beverage service with the ability to recommend menu items and upsell.
• Strong communication skills and a friendly, guest-focused approach.

Responsibilities

• Welcome guests, answer enquiries, and build relationships through attentive service.
• Know the food and beverage menu, recommend suitable options, and upsell.
• Complete opening and closing duties and keep the outlet clean and ready for service.
• Respond to guest concerns promptly and refer unresolved issues to the Team Leader for follow-up.
• Monitor supplies, minimise waste, and assist with inventories.
• Follow food safety, hygiene, and health and safety procedures, and participate in training.

Skills

Communication skills

Upselling

Guest-focused approach

Education

Diploma or degree in Hospitality or related field

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

As a Waiter/Waitress at Rixos Al Mairid Ras Al Khaimah, you will provide warm, professional food and beverage service while creating a welcoming experience for every guest. You will follow the resort’s service standards and work closely with the team to keep the outlet running smoothly.

Key responsibilities

• Welcome guests, answer enquiries, and build positive relationships through attentive service.
• Know the food and beverage menu, recommend suitable options, and identify opportunities to upsell.
• Complete opening and closing duties and keep the outlet clean, organised, and ready for service.
• Respond to guest concerns promptly and refer unresolved issues to the Team Leader for follow-up.
• Monitor supplies, minimise waste, and assist with operating equipment inventories.
• Follow food safety, hygiene, health and safety procedures, and participate in required training.

Qualifications

• Diploma or degree in Hospitality or a related field is preferred.
• Previous food and beverage service experience in a four or five-star hotel is an advantage.
• Good knowledge of food and beverage service, with the ability to recommend menu items and upsell.
• Strong communication skills and a friendly, guest-focused approach.
• Understanding of food safety, hygiene, and health and safety standards.

Additional Information

• Flexible to work rotating shifts, weekends, and public holidays as required by operational needs.
• Able to adapt to different food and beverage outlets and support other areas of the hotel when required.
• Maintains a professional appearance and a high standard of personal hygiene.
• Demonstrates teamwork, professionalism, and a friendly, guest-focused approach.
• Committed to maintaining a clean, organised workplace and following food safety, hygiene, and health and safety procedures.
• Willing to attend training and continuously develop knowledge of the menu and service standards.