Waiter Waitress

Hyatt Centric; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking passionate, energetic individuals to join our Food & Beverage team as a Waiter/Waitress. You will deliver exceptional dining experiences and provide personalized service.

This role requires excellent English, teamwork, and the ability to work in a fast-paced environment, with flexibility for shifts. Join Hyatt Centric Jumeirah Dubai for a guest-focused hospitality career.

Qualifications

• Previous experience in a similar role in hotel or hospitality.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and passion for hospitality.
• Ability to work in a fast-paced environment.
• Professional appearance and positive attitude.
• Fluency in English; additional language skills are an advantage.

Responsibilities

• Deliver attentive service in line with Hyatt brand standards.
• Greet and seat guests, present menus, explain offerings, make recommendations.
• Take and process food and beverage orders and coordinate with kitchen and bar.
• Know menus, promotions, and hotel offerings to upsell.
• Handle guest requests and resolve concerns promptly.
• Process guest checks and payments accurately.
• Prepare and maintain dining areas and stations.
• Adhere to food safety, hygiene, and safety standards.
• Collaborate with colleagues to ensure seamless service.

Skills

Customer service

Communication

Hospitality

Fast-paced

Job description

Job Description:

Organization- Hyatt Centric Jumeirah Dubai

Summary

About Hyatt Centric Jumeirah Dubai

Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.

Summary

Hyatt Centric Jumeirah Dubai is seeking passionate, energetic, and service-oriented individuals to join our Food & Beverage team as a Waiter/Waitress. In this role, you will be responsible for delivering exceptional dining experiences, providing personalized service, and creating memorable moments for our guests.

Key Responsibilities

• Deliver exceptional, friendly, and attentive service in line with Hyatt brand standards, ensuring guests feel welcomed and valued throughout their dining experience.
• Greet and seat guests, present menus, explain food and beverage offerings, make recommendations, and accommodate special requests whenever possible.
• Accurately take and process food and beverage orders, communicate effectively with kitchen and bar teams, and serve items according to established service standards.
• Maintain thorough knowledge of menus, promotions, and hotel offerings to enhance the guest experience and support upselling opportunities.
• Handle guest requests, feedback, and concerns professionally and efficiently, ensuring prompt resolution and guest satisfaction.
• Process guest checks and payments accurately in accordance with hotel procedures.
• Prepare, clean, and maintain dining areas, tables, and assigned workstations before, during, and after service to ensure a clean and welcoming environment.
• Adhere to all food safety, hygiene, health, and safety standards, as well as Hyatt operating procedures and brand standards.
• Work collaboratively with colleagues and other departments to deliver seamless operations and outstanding guest experiences.

Qualifications

• Previous experience in a similar role within a hotel, restaurant, or hospitality environment preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and passion for hospitality.
• Ability to work effectively in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic knowledge of food and beverage service standards.
• Flexibility to work shifts, weekends, and public holidays.
• Fluency in English is required; additional language skills are an advantage.

Requirements: