Guest Experience Server — Luxury Resort Dining

Hyatt Hotels Corporation; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking passionate, energetic individuals to join our Food & Beverage team as a Waiter/Waitress. You will deliver exceptional dining experiences, greet and seat guests, present menus, and upsell offerings while maintaining Hyatt standards.

A hospitality background and a genuine service mindset are valued, with fluency in English required. Basic knowledge of service procedures and the ability to work flexible shifts are expected.

Qualifications

• Prior hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Fluency in English is required; other languages are a plus.
• Ability to work in a fast-paced service environment.

Responsibilities

• Deliver exceptional, friendly, and attentive service in line with Hyatt brand standards.
• Greet and seat guests, present menus, explain offerings, make recommendations, and accommodate requests.
• Accurately take and process food and beverage orders, coordinate with kitchen and bar teams, and serve per standards.
• Maintain knowledge of menus, promotions, and hotel offerings to support upselling opportunities.
• Handle guest requests, feedback, and concerns professionally and efficiently.
• Process guest checks and payments accurately following hotel procedures.
• Prepare, clean, and maintain dining areas, tables, and workstations before, during, and after service.
• Adhere to food safety, hygiene, health, and safety standards and Hyatt operating procedures.
• Collaborate with colleagues and other departments to ensure seamless operations.

Skills

Communication skills

Customer service

Hospitality mindset

English fluency

Job description

Hyatt Centric Jumeirah Dubai is seeking passionate, energetic individuals to join our Food & Beverage team as a Waiter/Waitress. You will deliver exceptional dining experiences, greet and seat guests, present menus, and upsell offerings while maintaining Hyatt standards.

A hospitality background and a genuine service mindset are valued, with fluency in English required. Basic knowledge of service procedures and the ability to work flexible shifts are expected.