Waiter Waitress

Hyatt Centric; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking a friendly and attentive Waiter/Waitress to join our Food & Beverage team. You will deliver polished service, greet guests, take orders, and contribute to memorable dining experiences in a fast-paced hotel environment.

Fluency in English is required; previous hospitality experience is a plus. This on-site role offers opportunities to develop professional skills and be part of a globally recognized brand in Dubai.

Qualifications

• Previous hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic knowledge of food and beverage service standards.
• Flexibility to work weekends and public holidays.
• Fluency in English; additional languages are a plus.

Responsibilities

• Deliver exceptional, friendly, and attentive service to guests.
• Greet and seat guests, present menus, explain offerings, and take orders.
• Communicate with kitchen and bar teams to fulfill orders accurately.
• Maintain knowledge of menus, promos, and hotel offerings to upsell where appropriate.
• Handle guest requests and feedback professionally and resolve issues promptly.
• Process guest checks and payments following hotel procedures.
• Prepare and maintain dining areas and workstations for service.
• Adhere to food safety, hygiene, and brand standards.
• Collaborate with colleagues and other departments for seamless service.

Skills

Guest service

Communication

Hospitality

Teamwork

Upselling

English fluency

Job description

Job Description:

Organization- Hyatt Centric Jumeirah Dubai

Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality.

Summary

Hyatt Centric Jumeirah Dubai is seeking passionate, energetic, and service-oriented individuals to join our Food & Beverage team as a Waiter/Waitress. In this role, you will be responsible for delivering exceptional dining experiences, providing personalized service, and creating memorable moments for our guests.

Key Responsibilities

• Deliver exceptional, friendly, and attentive service in line with Hyatt brand standards, ensuring guests feel welcomed and valued throughout their dining experience.
• Greet and seat guests, present menus, explain food and beverage offerings, make recommendations, and accommodate special requests whenever possible.
• Accurately take and process food and beverage orders, communicate effectively with kitchen and bar teams, and serve items according to established service standards.
• Maintain thorough knowledge of menus, promotions, and hotel offerings to enhance the guest experience and support upselling opportunities.
• Handle guest requests, feedback, and concerns professionally and efficiently, ensuring prompt resolution and guest satisfaction.
• Process guest checks and payments accurately in accordance with hotel procedures.
• Prepare, clean, and maintain dining areas, tables, and assigned workstations before, during, and after service to ensure a clean and welcoming environment.
• Adhere to all food safety, hygiene, health, and safety standards, as well as Hyatt operating procedures and brand standards.
• Work collaboratively with colleagues and other departments to deliver seamless operations and outstanding guest experiences.

Qualifications

• Previous experience in a similar role within a hotel, restaurant, or hospitality environment preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and passion for hospitality.
• Ability to work effectively in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic knowledge of food and beverage service standards.
• Flexibility to work shifts, weekends, and public holidays.
• Fluency in English is required; additional language skills are an advantage.

Requirements: