Dubai Guest Experience Waiter/Waitress

Hyatt Centric; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking a friendly and attentive Waiter/Waitress to join our Food & Beverage team. You will deliver polished service, greet guests, take orders, and contribute to memorable dining experiences in a fast-paced hotel environment.

Fluency in English is required; previous hospitality experience is a plus. This on-site role offers opportunities to develop professional skills and be part of a globally recognized brand in Dubai.

Qualifications

• Previous hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic knowledge of food and beverage service standards.
• Flexibility to work weekends and public holidays.
• Fluency in English; additional languages are a plus.

Responsibilities

• Deliver exceptional, friendly, and attentive service to guests.
• Greet and seat guests, present menus, explain offerings, and take orders.
• Communicate with kitchen and bar teams to fulfill orders accurately.
• Maintain knowledge of menus, promos, and hotel offerings to upsell where appropriate.
• Handle guest requests and feedback professionally and resolve issues promptly.
• Process guest checks and payments following hotel procedures.
• Prepare and maintain dining areas and workstations for service.
• Adhere to food safety, hygiene, and brand standards.
• Collaborate with colleagues and other departments for seamless service.

Skills

Guest service

Communication

Hospitality

Teamwork

Upselling

English fluency

Job description

Hyatt Centric Jumeirah Dubai is seeking a friendly and attentive Waiter/Waitress to join our Food & Beverage team. You will deliver polished service, greet guests, take orders, and contribute to memorable dining experiences in a fast-paced hotel environment.

Fluency in English is required; previous hospitality experience is a plus. This on-site role offers opportunities to develop professional skills and be part of a globally recognized brand in Dubai.