Waiter/Waitress - OneOnly The Palm Resort

One&Only Global; Dubai; On-site; AED 55,000 - 96,000; Part time

Job summary

One&Only The Palm in Dubai invites applications for a Waiter/Waitress to join its luxury Food & Beverage team. The role focuses on welcoming guests, taking orders, delivering attentive service, and maintaining the resort's high hospitality standards.

Candidates should have 1–2 years in upscale five-star hotel or resort, excellent English, and a passion for guest service in a diverse international environment. On-site, part-time position with exposure to iconic beachfront dining experiences.

Qualifications

• Minimum 1–2 years of experience in a similar Food & Beverage role within an upscale five-star hotel or resort.
• Excellent English communication skills required; additional language a plus.
• Experience delivering attentive service to international guests in a luxury setting.

Responsibilities

• Welcome guests warmly and provide personalized dining service.
• Take accurate food and beverage orders and deliver promptly.
• Coordinate with kitchen and service colleagues to ensure timely order delivery.
• Maintain high hospitality standards and professional demeanor throughout service.
• Ensure mise en place and restaurant areas are prepared and organized.
• Support operations during daily service and special events.

Skills

Excellent English communication

Job description

Waiter/Waitress - One&Only The Palm Resort Job Snapshot - Role: Waiter/Waitress - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Food Services-Hospitality - Experience: Minimum 1-2 years in an upscale five-star hotel or resort - Job Type: Part Time - Work Arrangement: On-site

Position Overview One&Only The Palm Resort, part of Kerzner International, is seeking an experienced and service-oriented Waiter/Waitress to join its Food and Beverage team in Dubai, United Arab Emirates. Located on Palm Jumeirah, One&Only The Palm is a luxury beachfront resort known for its personalized hospitality and distinctive guest experiences. The Waiter/Waitress will be responsible for delivering attentive food and beverage service, welcoming guests, taking orders, coordinating with kitchen and service colleagues, and maintaining the resort 's high hospitality standards. This position requires a genuine passion for guest service, excellent food and beverage knowledge, and the ability to build positive relationships with a diverse international clientele. Candidates should have at least 1-2 years of experience in an upscale five-star hotel or resort environment. Excellent English communication skills are essential, while proficiency in an additional language is highly regarded.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Hospitality - Function: Food Services-Hospitality - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Part Time - Work Arrangement: On-site

Key Responsibilities

• Guest Welcome and Personalized Service
  • Welcome guests warmly upon arrival at the restaurant.
  • Create a friendly, welcoming and professional dining atmosphere.
  • Deliver attentive and personalized service throughout the guest experience.
  • Demonstrate genuine hospitality through positive and engaging interactions.
  • Anticipate guest requirements and respond to requests efficiently.
  • Build professional relationships with guests from diverse backgrounds.
  • Maintain the high service standards expected within a luxury resort environment.
  • Contribute to memorable dining experiences through attention to detail and thoughtful service.
• Food and Beverage Service
  • Take accurate food and beverage orders from guests.
  • Prepare and deliver food and beverage requests within the resort 's established service timeframes.
  • Demonstrate comprehensive knowledge of the resort 's food and beverage offerings.
  • Provide accurate information about menu items and available outlet products.
  • Coordinate with kitchen and service colleagues to ensure efficient order delivery.
  • Maintain consistency and accuracy throughout restaurant service.
  • Support the smooth delivery of food and beverage services during daily operations and special events.
• Restaurant Preparation and Mise en Place
  • Ensure all required mise en place is correctly prepared before service begins.
  • Check that restaurant service areas and equipment are ready for operations.
  • Maintain the presentation and arrangement of restaurant and bar equipment.
  • Ensure the restaurant environment reflects the resort 's luxury hospitality standards.
  • Support the organization and readiness of assigned service areas.
  • Maintain an orderly and welcoming dining environment throughout service.
• Restaurant Operations and Team Coordination
  • Work closely with Food and Beverage colleagues to support daily restaurant operations.
  • Coordinate with kitchen personnel and other service team members.
  • Assist with the allocation of service responsibilities and follow up on task completion when assigned.
  • Maintain effective communication with colleagues and supervisors.
  • Demonstrate a cooperative and supportive approach to teamwork.
  • Participate in allocated team activities and departmental events.
  • Support restaurant operations during special occasions and resort events.
  • Maintain a professional attitude toward guests, colleagues and management.
• Resort Knowledge and Guest Engagement
  • Stay informed about daily resort activities and scheduled events.
  • Maintain awareness of relevant guest arrivals, departures and in-house activities.
  • Use appropriate resort knowledge to support guest interactions.
  • Communicate relevant guest information and service requirements to colleagues.
  • Contribute to a positive guest experience through attentive communication and professional service.
• Equipment Care and Maintenance Reporting
  • Monitor the condition and presentation of restaurant and bar equipment.
  • Report breakages and equipment damage to the Team Leader or Supervisor.
  • Communicate repair and maintenance requirements through appropriate channels.
  • Support the proper handling and care of restaurant service equipment.
  • Help maintain an organized and operationally ready service environment.
• Hygiene, Safety and Sustainability
  • Maintain high standards of personal hygiene and professional grooming.
  • Follow company hygiene procedures and applicable statutory requirements.
  • Ensure cleanliness and hygiene standards are maintained in assigned work areas.
  • Demonstrate responsible use of energy and water during daily operations.
  • Follow resort procedures for safe and professional food and beverage service.
  • Participate in required job-related training activities.

Required Qualifications and Experience

• Professional Experience
  • Minimum 1-2 years of experience in a similar Food and Beverage service role.
  • Previous experience in an upscale five-star hotel or resort environment.
  • Strong practical knowledge of restaurant food and beverage operations.
  • Experience delivering attentive service to guests in a luxury hospitality setting.
  • Ability to establish positive relationships with high-profile and diverse clientele.
• Language Requirements
  • Excellent communication skills in English are required.
  • Knowledge of an additional language is highly regarded.
• Food and Beverage Knowledge
  • Strong understanding of food and beverage products.
  • Familiarity with restaurant service procedures and guest expectations.
  • Ability to communicate menu information accurately.
  • Understanding of restaurant preparation and mise en place requirements.
  • Awareness of professional dining service standards.
  • Knowledge of appropriate hygiene practices within food and beverage operations.
• Guest Service and Communication Skills
  • Excellent interpersonal and communication abilities.
  • Confidence when interacting with international guests.
  • Ability to deliver attentive and personalized hospitality.
  • Strong relationship-building skills.
  • Professional and courteous communication with guests and colleagues.
  • Ability to respond positively to different guest preferences and service situations.
• Professional Competencies
  • Genuine passion for luxury hospitality and guest satisfaction.
  • Dynamic, enthusiastic and positive approach to service.
  • Strong teamwork and collaboration skills.
  • Excellent personal presentation and professional grooming.
  • Ability to maintain consistent service standards.
  • Good organizational skills and attention to detail.
  • Willingness to participate in training and professional development.
  • Responsible approach to hygiene, equipment care and resource conservation.
  • Commitment to creating memorable guest experiences.

Working at One&Only The Palm

Working at One&Only The Palm One&Only The Palm is a luxury beachfront resort on Palm Jumeirah in Dubai, combining contemporary hospitality with design influences inspired by Arabian heritage. The resort focuses on personalized guest experiences, attentive service and creating memorable moments for visitors.

As a Waiter/Waitress, you will contribute to the Food and Beverage team 's daily operations while helping maintain the warmth, professionalism and service quality associated with the One&Only brand. Kerzner International emphasizes the growth and development of its people as its hospitality brands continue to expand.

About One&Only

About One&Only One&Only is a luxury hospitality brand within Kerzner International, recognized for distinctive resorts and personalized guest experiences. The brand emphasizes anticipation, creativity, precision, empathy and warmth in its approach to hospitality. At One&Only The Palm in Dubai, the Food and Beverage team plays an important role in delivering the attentive service and memorable dining experiences that reflect these values.