Our Client is looking for an Arabic Speaking Visa Consultant to be based in Dubai, UAE.
Duties and responsibilities:
Visa Application Guidance:
- Assess client needs and provide tailored advice on visa options .
- Assist clients with preparing and submitting visa applications, ensuring all documents meet the requirements .
Document Verification & Processing:
- Review and verify all supporting documents submitted by clients, ensuring they meet the specific country’s visa criteria.
- Assist in gathering and organizing necessary documents such as passports, invitation letters, financial statements, travel itineraries, etc.
- Submit visa applications to authorities and track the status of applications.
- English and Arabic typing
Compliance & Legal Advisory:
- Stay up to date with immigration laws and visa requirements .
- Ensure clients comply with all visa regulations, including validity periods, extensions, and entry requirements.
- Advise clients on any potential legal issues or challenges related to immigration and travel.
Customer Support & Relationship Management:
- Provide ongoing support to clients throughout the application process, addressing any concerns or questions they may have.
- Build strong relationships with clients by delivering excellent customer service and guiding them through any challenges that arise.
- Handle any complications or issues that may arise during the visa application process (e.g., rejection, delays, or additional documentation requests).
Record Keeping & Reporting:
- Maintain accurate and up-to-date client records, including all correspondence, documents, and application details.
- Prepare reports on the status of visa applications, potential delays, and any issues that may impact clients.
- Ensure all personal and sensitive client data is handled in accordance with privacy laws and company policies.
Required Skills and Experience:
- Minimum 1 year experience in UAE.
- Proven experience in the travel and tourism industry, with strong knowledge of visa consulting.
- Strong experience in visa application procedures.
- Strong experience in Document Verification & Processing
- Strong collaboration and communication skills.