Sr. Immigration Consultant Experience Required

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

HUMAN-AI-Z Nexus Technology in Dubai is seeking a motivated Telecaller to handle inbound and outbound calls, explain visa services, and guide clients through consultations. You will generate leads, schedule appointments, and maintain meticulous CRM records while meeting daily targets in a fast-paced immigration consultancy environment.

Ideal candidates have 1–2 years in telecalling with English fluency, strong communication skills, and familiarity with immigration processes.

Qualifications

• Experience handling inbound/outbound calls and generating leads.
• Proven ability to explain immigration and visa services clearly.
• Strong written and verbal communication with client-focused approach.

Responsibilities

• Handle inbound and outbound calls professionally.
• Explain visa and immigration services to potential clients.
• Generate and follow up on leads from marketing campaigns and inquiries.
• Schedule appointments and consultations for immigration advisors.
• Maintain accurate client records and follow-up details in the CRM system.
• Provide information regarding visa requirements, documentation, eligibility, and processing timelines.
• Build and maintain strong client relationships.
• Meet daily and monthly calling and conversion targets.
• Coordinate with the visa processing team for client updates.
• Resolve client queries and provide excellent customer service.

Skills

Telecalling

Communication skills

CRM

Fluency in English

Target-driven

Education

High school diploma or equivalent

Tools

CRM software

MS Excel

Job description

Key Responsibilities

• Handle inbound and outbound calls professionally.

• Explain visa and immigration services to potential clients.

• Generate and follow up on leads from marketing campaigns and inquiries.

• Schedule appointments and consultations for immigration advisors.

• Maintain accurate client records and follow-up details in the CRM system.

• Provide information regarding visa requirements, documentation, eligibility, and processing timelines.

• Build and maintain strong client relationships.

• Meet daily and monthly calling and conversion targets.

• Coordinate with the visa processing team for client updates.

• Resolve client queries and provide excellent customer service.

Requirements

• Minimum 1–2 years of experience in telecalling, preferably in visa processing (immigration consultancy Is a Plus.

• Strong communication and interpersonal skills.

• Knowledge of immigration programs, visit visas, work permits, PR processes, and documentation.

• Ability to convince and handle clients professionally.

• Basic computer and EXCEL knowledge.

• Fluency in English; additional languages are an advantage.

• Target-oriented and self-motivated.

Preferred Skills

• Sales and negotiation skills.

• Customer handling and follow-up expertise.

• Multitasking and time management abilities.

• Knowledge of UAE immigration consultancy market is preferred.

Desired Candidate Profile

Strong negotiation and client relationship management skills.

• Target-driven and self-motivated personality.

• Ability to work in a fast-paced environment.

• Team management experience is a plus.

Job Title: Telecaller – Visa Processing & Immigration Consultancy

Job Summary

We are looking for a motivated and confident Telecaller with experience in visa processing and immigration consultancy to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, explaining immigration and visa services, and guiding clients through the consultation process.

Location

Business bay (Near Metro Station )
5 Min Walking From Metro (Exit no. 1)

Employment Type

Full-Time