Visa and Housing Assistant

Zayed University; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Zayed University in the United Arab Emirates seeks a Visa & Housing Assistant to support the Visa & Housing Specialist in all matters related to visas and housing. You will maintain and update employee visa and housing records and handle staff inquiries with excellent customer service.

The role involves processing visa requests, preparing immigration documents, and coordinating with government offices and service providers. Fluency in English is required; Arabic is a plus.

Qualifications

• Minimum 1 year administrative experience and a Diploma from an accredited institution or equivalent.
• Strong IT skills with MS Office Suite.
• Ability to prepare written documentation.
• Fluency in English; Arabic an asset.
• Experience with an HRMS system is an asset.
• Experience in frontline customer service environment.

Responsibilities

• Assist Visa and Housing Specialist with processing visa requests for newly hired employees and cancellations for leavers.
• Prepare immigration medical documentation and accompany employees for medicals.
• Prepare documentation for driving licenses, utilities connections, and other government requests.
• Draft letters and documents to ministries, consulates, embassies, banks, police, etc.
• Assist staff with government inquiries and advise on university policies.
• Maintain and update employee Visa & Housing files in the Human Capitals database.
• Support housing matters including ADDC connections/disconnections and inspections.
• Assist in processing annual accommodation rental payments and brief on policy changes.

Skills

MS Office

Written communication

English language

Education

Diploma

Tools

HRMS system

Job description

Description

The Opportunity

Human Resources Department seeks an incumbent for the position of Visa & Housing Assistant to support the Visa & Housing Specialist in all matters related to the visas and housing and maintains and updates employee Visa & Housing files; keeps filing up to date and notes any changes to employee status passport/visa info in file and on the Human Capital database. Deal effectively and efficiently with staff queries while offering the best possible customer service to all University employees.

The Responsibilities

• Assists the Visa and Housing Specialist with processing all visa requests for the University focusing on those for newly hired employees as well as visa cancellations for leavers.
• Prepares Immigration Medical documentation and accompanies employees and their dependents for medicals at Authorized Hospital.
• Prepares documentation for employee driving licenses liquor permits Etisalat connections DEWA connection etc.
• Prepares letters forms and other documents to government ministries and organizations consulates embassies banks police departments etc. when required
• Assists staff with problems dealing with government organizations when required
• Answers staff queries advises them on University policies. Prepares No Objection certificates and Service Certificates when required.
• Maintains and updates employee Visa & Housing files; keeps filing up to date and notes any changes to employee status passport/visa info in file and on a Human Capitals database.
• Assists the Visa & Housing Specialist as directed in all related matters to housing such as the ADDC connections and disconnections.
• Assists the Visa & Housing Specialist with the Housing inspection and delivering cheque to landlords.
• Assists in the processing of annual accommodation rental payments as directed.
• Keeps track of all government policy changes in visa processing and briefs employees and the HC team on these changes.
• Translates and produces bilingual correspondence for the Manager runs reports and assists with special projects when required.
• Assists in the day to day work of HC Services

Project

• Participates in special project work as required.

Any other delegated tasks by the HC Manager in Abu Dhabi

The Requirements

• Should possess a minimum of 01year administrative experience and a Diploma from an accredited institution or an equivalent combination of education training and experience.

Other essential requirements:

• Strong IT skills MS Office Suite is required
• Ability to prepare written documentation
• Fluency in English Arabic an asset.

Desired or preferred requirements

• Experience with an HRMS system an asset
• Experience working in a Human Capital department.
• Experience working in a frontline customer service environment.
• Experience working in an academic environment.

The Benefits

The Universitys benefits package is highly attractive with competitive salaries free of tax in the U.A.E. Cash housing a furniture allowance annual vacation airline tickets for the employee and immediate family educational subsidies for children and healthcare is provided to the employee and sponsored family members.

While we appreciate all applications you will be contacted only if you are selected for an interview.

For any inquires or issues please contact

Key Skills
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Employment Type : Full-Time
Experience: years
Vacancy: 1