VIP Guest Experience Specialist

IHG Hotels & Resorts; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

IHG Hotels & Resorts is seeking a qualified candidate for a position at Six Senses The Palm Dubai. The role involves ensuring high service standards, maintaining guest satisfaction, and handling daily operations. Strong technical skills in MS Office and knowledge of hotel systems are essential.

The ideal candidate will have a diploma in hospitality and at least 2 years of experience in a luxury hotel setting. This is a great opportunity to join an esteemed hospitality brand.

Qualifications

• At least 2 years experience in a luxury hotel environment.
• Familiarity with hotel systems like POS, PMS, and CRM platforms.
• Hospitality diploma/degree preferred.

Responsibilities

• Review daily arrivals and departures for proper handling of guests.
• Ensure rooms are checked before guest check-in.
• Handle guest feedback and inquiries effectively.

Skills

Fluent in English

Technical skills in MS Office

Knowledge of hotel systems (PMS, POS, CRM)

Education

Diploma or equivalent in Hospitality

Job description

IHG Hotels & Resorts is seeking a qualified candidate for a position at Six Senses The Palm Dubai. The role involves ensuring high service standards, maintaining guest satisfaction, and handling daily operations. Strong technical skills in MS Office and knowledge of hotel systems are essential.

The ideal candidate will have a diploma in hospitality and at least 2 years of experience in a luxury hotel setting. This is a great opportunity to join an esteemed hospitality brand.