Luxury Housekeeping Ops Lead for Guest Experience

IHG Hotels & Resorts; Dubai; On-site; AED 94,860 - 122,760; Full time

Job summary

IHG Hotels & Resorts is seeking an Assistant Housekeeping Manager for Six Senses The Palm Dubai. This role involves overseeing all housekeeping operations, enforcing brand standards, and collaborating with other departments to provide exceptional service.

The ideal candidate will possess a Bachelor's degree in Hospitality and have a minimum of 5 years of experience in luxury hotel housekeeping. Strong leadership skills and operational efficiency are essential for success in this role.

Work in a prestigious environment focused on sustainability and luxury service.

Qualifications

• Minimum 5 years of experience in luxury hotel housekeeping operations.
• Strong leadership skills with a hands-on management style.
• Proven expertise in guest satisfaction and team development.

Responsibilities

• Oversee daily housekeeping operations ensuring excellence across rooms and public areas.
• Enforce all housekeeping policies, procedures, and brand standards.
• Collaborate with Front Office and Guest Services to fulfill guest needs.

Skills

Luxury housekeeping operations

Team leadership and development

Guest service and service recovery

Stock and inventory control

Cross-department coordination

Quality assurance and sustainability alignment

Operational planning and reporting

Education

Bachelor's degree in Hospitality, Hotel, or Business Management

Job description

IHG Hotels & Resorts is seeking an Assistant Housekeeping Manager for Six Senses The Palm Dubai. This role involves overseeing all housekeeping operations, enforcing brand standards, and collaborating with other departments to provide exceptional service.

The ideal candidate will possess a Bachelor's degree in Hospitality and have a minimum of 5 years of experience in luxury hotel housekeeping. Strong leadership skills and operational efficiency are essential for success in this role.

Work in a prestigious environment focused on sustainability and luxury service.