Vendor Coordinator - Non-Food Operations

Talabat; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Talabat is a leading online delivery platform in the Middle East, seeking a Vendor Coordinator for Non-Food Operations in Dubai to support partner assortments, inventory, and promotions. This role focuses on data-driven vendor performance and day-to-day operational excellence across Non-Food Verticals.

You will analyze data, coordinate with partners, ensure listing accuracy, and help optimize order processing while balancing customer experience and partner needs in a fast-growing marketplace

Qualifications

• Bachelor's degree required with 2+ years in vendor coordination or marketplace operations.
• Strong analytical ability to interpret KPI data.
• Fluent English; Arabic/Hindi/Urdu helpful.

Responsibilities

• Generate, review, and analyze operational data to measure KPIs.
• Identify trends and gaps affecting vendor performance and customer experience.
• Maintain balanced customer and vendor perspective in decisions.
• Monitor inventory availability and promotion execution.

Skills

Vendor coordination

Vendor operations

Marketplace operations

Data analysis

Microsoft Excel

English communication

Arabic language skills

Cross-functional coordination

Education

Bachelor's degree

Tools

Internal tools

Job description

Vendor Coordinator - Non-Food Operations Job Snapshot

• Role: Vendor Coordinator - Non-Food Operations
• Location: Dubai, United Arab Emirates
• Country: United Arab Emirates
• City: Dubai
• Industry: Internet
• Function: Supplier Management-Vendor Management
• Experience: Minimum 2 years
• Job Type: Full-time
• Gender: Any
• Candidate Nationality: Any
• Salary: 7000-10000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Role Context

The Vendor Coordinator supports the daily operation of talabat 's Non Food Verticals by helping partners maintain accurate assortments, reliable inventory, timely promotions, and smooth order processing. talabat is hiring a detail-focused professional to support Non Food Verticals partners, improve day-to-day vendor performance, and ensure merchants can operate efficiently across the platform. The role combines data analysis with hands-on vendor support, requiring close attention to marketplace quality and operational performance. Success in the position depends on balancing customer experience with vendor needs. By identifying issues such as out-of-stock items, delayed orders, incorrect assortment data, or incomplete promotions, the coordinator helps protect revenue while improving partner performance and customer satisfaction.

Key Responsibilities

• Generate, review, and analyze operational data to measure performance against defined KPIs.
• Identify trends and operational gaps affecting vendor performance, customer experience, or order fulfillment.
• Maintain a balanced customer and vendor perspective when making operational decisions.
• Monitor inventory availability and assortment parity to reduce out-of-stock situations.
• Work with partners to improve product availability and maintain reliable marketplace listings.
• Provide day-to-day administrative support to Non Food Verticals vendors.
• Respond to vendor queries and coordinate resolution of operational issues.
• Ensure promotional campaigns are implemented accurately and within required timelines.
• Follow up on missing or delayed promotion activation to reduce potential revenue loss.
• Help vendors understand and use talabat 's internal systems and operational tools.
• Guide partners on technology and workflows that improve order processing efficiency.
• Review vendor assortments and maintain high levels of listing accuracy.
• Check product information and assortment data carefully to prevent quality issues.
• Monitor vendor delays and work directly with partners to identify root causes.
• Develop practical corrective actions with vendors to improve preparation and fulfillment performance.
• Track agreed actions and ensure unresolved issues are escalated when necessary.
• Coordinate with internal teams when vendor problems require operational, commercial, or technical support.
• Maintain organized records, trackers, and performance updates for assigned partners.
• Support continuous improvement initiatives designed to strengthen vendor operations across Non Food Verticals.

Ideal Profile

Candidates should hold a bachelor 's degree and have at least two years of experience in vendor coordination, marketplace operations, account support, e-commerce operations, or a similar role. Strong analytical ability is important because the position requires regular interpretation of operational data and KPI performance. Candidates should be comfortable identifying trends, prioritizing issues, and translating data into practical vendor actions. Intermediate Microsoft Excel skills are required for reporting, analysis, and operational tracking. Strong organizational ability and attention to detail are equally important when managing assortments, promotions, inventory, and multiple partner requests. Fluent English communication is essential. Arabic and Hindi or Urdu language skills would be advantageous when supporting a diverse vendor base. The role suits someone who takes ownership of performance, works well within a fast-growing team, and maintains a service-oriented approach even when resolving operational problems under pressure.

Skills Set

• Vendor coordination
• Vendor operations
• Marketplace operations
• Non-food retail operations
• Supplier support
• Vendor performance management
• Operational KPI tracking
• Data analysis
• Microsoft Excel
• Inventory management
• Assortment management
• Assortment parity
• Out-of-stock reduction
• Promotion coordination
• Marketplace quality control
• Product listing accuracy
• Order processing
• Vendor issue resolution
• Operational troubleshooting
• Vendor delay reduction
• Customer experience
• Partner communication
• Administrative support
• Performance tracking
• Internal tools
• E-commerce operations
• Cross-functional coordination
• English communication
• Arabic language skills
• Hindi language skills
• Urdu language skills

Why Join Us

The rapid growth of online marketplaces and quick commerce has increased demand for professionals who can improve vendor quality while protecting customer experience and commercial performance. This role provides direct exposure to the operational side of non-food e-commerce, including inventory, assortment, promotions, vendor technology, and performance analytics. At talabat, the position offers the opportunity to work closely with marketplace partners while building practical experience in vendor management, digital commerce, and data-driven operations. Strong performance can create pathways into account management, commercial operations, category management, marketplace strategy, or broader regional vendor functions.

About the Company

talabat is a leading online delivery platform in the Middle East and part of the Delivery Hero Group. The company connects customers with restaurants, grocery providers, and non-food merchants through its digital marketplace, supported by regional commercial, operational, product, and technology teams.