Vehicle Registration & Compliance Lead

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 98,364 - 163,941; Full time

Job summary

Al-Futtaim Automotive is seeking a Vehicle Registration Officer in Saudi Arabia to manage end-to-end vehicle registrations, renewals, ownership transfers, and de-registrations across the dealership network.

You will work with Sales, Aftersales and government entities such as Absher, Najiz, MVPI, MoCI, ZATCA to ensure regulatory compliance and timely customer handovers, while maintaining strong process discipline and bilingual communication.

Qualifications

• High school certificate as a minimum; a Diploma or Bachelor’s degree in Business Administration or a related field is preferred.
• Minimum 2 to 4 years of experience in vehicle registration, government relations, or administrative roles within the automotive, leasing, or rental industry in KSA.
• Hands-on experience using Saudi government platforms such as Absher Business, Najiz, Tamm, MVPI, FASAH, Sabir.
• Previous experience in a branch or dealership environment is strongly preferred.
• Bilingual proficiency in Arabic and English is mandatory; data entry experience in both languages is essential.
• Working knowledge of SAP or a similar Dealer Management System.
• Saudi National candidates are strongly encouraged in line with Saudization objectives for the function.

Responsibilities

• Execute and oversee daily vehicle registrations, renewals, ownership transfers, plate issuance, and de-registrations across all KSA branches under your scope.
• Process transactions on government platforms including Absher Business, Najiz, MVPI, Tamm, Fasah & Sabir in line with current regulations and service-level commitments.
• Coordinate vehicle inspections (MVPI), insurance binding (Tameen), and customs/clearance documentation where required to enable timely customer handover.
• Maintain strong working relationships with the Traffic Department (Moror), MoCI, SASO, ZATCA, insurance providers, and inspection centres to expedite approvals and resolve operational issues.
• Act as the primary point of contact between the Sales team, Branch Managers, and external government entities for all registration-related matters.
• Represent Al-Futtaim Automotive professionally during all on-ground government interactions, protecting the brand’s reputation and compliance standing.
• Monitor work-in-progress on a daily basis to ensure that registration cycle times remain within agreed KPIs and customer delivery commitments.
• Identify bottlenecks in the registration workflow and propose corrective actions to reduce processing time and rework.
• Ensure accurate handling of original documents, plates, and registration cards in line with internal custody and audit standards.
• Ensure full compliance with KSA traffic regulations, Saudization requirements where applicable, and Al-Futtaim internal control policies.
• Validate all registration documentation including Istimara, invoices, insurance certificates, and ownership transfer papers for accuracy before submission.
• Support internal and external audits by maintaining complete, traceable records of all government transactions.
• Capture all registration transactions accurately in SAP and the Dealer Management System, ensuring real-time visibility for Sales, Finance, and Aftersales teams.
• Prepare daily, weekly, and monthly reports covering registration volumes, processing times, pending cases, and exceptions, with zero tolerance for data errors.
• Support the Senior Manager – Government Relations with ad-hoc analysis, regulatory updates, and process improvement initiatives.
• Contribute to the development and continuous improvement of internal Standard Operating Procedures for vehicle registration and related government processes.
• Stay current on regulatory changes issued by Moror, MoCI, and ZATCA, and cascade impact to relevant stakeholders within the business.

Skills

Bilingual Arabic & English

Stakeholder management

Time management

Attention to detail

Problem solving

Customer focus

Communication skills

Education

Diploma or Bachelor’s degree in Business Administration

High school certificate

Tools

SAP

Microsoft Excel

Job description

Al-Futtaim Automotive is seeking a Vehicle Registration Officer in Saudi Arabia to manage end-to-end vehicle registrations, renewals, ownership transfers, and de-registrations across the dealership network.

You will work with Sales, Aftersales and government entities such as Absher, Najiz, MVPI, MoCI, ZATCA to ensure regulatory compliance and timely customer handovers, while maintaining strong process discipline and bilingual communication.