UAE-Creative

Apple; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Apple in Abu Dhabi is seeking staff to deliver Today at Apple sessions, engaging customers with interactive programs and helping them explore the Apple ecosystem. You will coach participants, tailor facilitation to diverse audiences, and promote the benefits of the Apple ecosystem while representing the brand on the sales floor.

Ideal candidates have retail or sales experience, a flexible schedule, and the ability to work evenings, weekends, and holidays.

Qualifications

• Experience in retail or sales, or related work experience.
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage customer participation.
• Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
• Create interactive customer experiences that help others get the most from the Apple ecosystem.
• Drive ownership by recommending solutions that meet customer needs.
• Support customers in setting up their devices.
• Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Skills

Retail sales experience

Flexible schedule

Job description

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.

Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.

Create interactive customer experiences that help others get the most from the Apple ecosystem.

Drive ownership by recommending solutions that meet customer needs.

Support customers in setting up their devices.

Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should:

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

You can:

• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.