UAE National Receptionist Al-Futtaim Automotive BYD DIP

Al-Futtaim; Dubai; In loco; AED 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Al-Futtaim in Dubai is seeking a professional Receptionist to be the first point of contact for visitors and callers, ensuring smooth front-desk operations and a polished company image. You will support daily administrative tasks and coordinate with internal teams to foster a positive customer experience.

Responsibilities include greeting guests, managing meeting schedules, directing calls, maintaining records, and assisting the Aftersales team to keep workflows efficient.

Competenze

• Diploma or Bachelor's in Business Administration or related field preferred.
• 1-3 years front-desk, customer service, or administrative experience; automotive/service background preferred.
• Excellent verbal and written English; Arabic is an advantage.

Mansioni

• Coordinate meetings and assist visitors with access, seating and refreshments.
• Greet visitors and callers professionally and maintain a neat reception area.
• Provide exceptional customer service and resolve issues promptly and courteously.
• Direct calls and inquiries, relay messages promptly and accurately.
• Complete required reports, correspondence and documentation on time.
• Maintain visitor logs, contact lists and internal records with confidentiality.
• Coordinate between reception and Aftersales team to support smooth workflow and customer satisfaction.

Conoscenze

Verbal communication

Written communication

Customer service

MS Office

Multitasking

Formazione

Business Administration degree

Strumenti

MS Office

Outlook

Word

Excel

Descrizione del lavoro

Job Description:

Overview Of The Role:

• The Receptionist is the first point of contact for visitors and callers, ensuring smooth communication and efficient front-desk operations. This role is critical in maintaining the companys professional image through excellent customer service and organizational skills. The Receptionist supports day-to-day administrative activities, coordinates with internal teams, and contributes to a seamless interaction between the customers and the Aftersales division, facilitating a positive customer experience.

Meeting and Visitor Coordination

• Ensure meetings are scheduled effectively.
• Assist visitors with access, seating, and refreshments without delays.

Front Desk Operations

• Greet visitors and callers professionally.
• Maintain a neat and organized reception area.

Customer Service Excellence

• Obtain positive feedback from visitors and staff.
• Resolve issues promptly and courteously.

Communication Management

• Direct calls and inquiries accurately and efficiently.
• Relay messages in a timely manner.

Administrative Support

• Complete required reports, correspondence, and documentation accurately and submit them on time.

Record and Data Maintenance

• Keep visitor logs, contact lists, and internal records accurate, up-to-date, and confidential.

Support to Aftersales Operations

• Coordinate between reception and the Aftersales team to contribute to smooth workflow and customer satisfaction.

Required Skills To Be Successful:

• Excellent verbal and written communication skills in English.
• Strong customer service orientation and professional demeanor.
• Proficient in MS Office applications (Outlook, Word, Excel).
• Ability to multitask and manage a busy front-desk environment.

What Qualifies You For The Role:

• Diploma or Bachelors degree in Business Administration or a related field (preferred).
• 1-3 years of experience in a front-desk, customer service, or administrative role, ideally within an automotive or service-oriented environment.
• Excellent verbal and written communication skills in English. Proficiency in Arabic is an advantage.
• Proficient in MS Office applications (Outlook, Word, Excel) with strong organizational and time-management skills.