UAE National - Business Support Executive

Lockton; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

Lockton is seeking an Executive Assistant to provide efficient and proactive business support to the General Manager in Abu Dhabi. The role focuses on coordinating complex calendars, travel arrangements, client communications, and confidential document handling in a fast-paced environment.

You will manage meeting logistics, prepare materials, and track action items while collaborating with internal teams to ensure seamless operations and executive-level service.

Qualifications

• Exceptional organizational and time-management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to manage multiple tasks with competing priorities.
• Ability to handle confidential information with discretion and professionalism.
• Flexibility to adapt to changing priorities and work under pressure.

Responsibilities

• Calendar management for the General Manager, including meetings and travel.
• Serve as primary point of contact with internal and external stakeholders.
• Prepare agendas, materials, and minutes; distribute and track action items.
• Oversee travel arrangements and related logistics for the General Manager.
• Provide confidential administrative support and handle documents.
• Support project coordination and cross-functional collaboration.
• Coordinate events, conferences, and off-site meetings.
• Prepare reports, data and presentations as required.
• Manage expense claims and ensure timely submission.
• Take on ad-hoc tasks to support leadership.
• Coordinate client relationships and gifts when needed.
• Collaborate with departments to align priorities.

Skills

Organizational skills

MS Office

Communication skills

Attention to detail

Confidentiality

Adaptability

Tools

Microsoft Office

Job description

As part of our commitment to Emiratisation, this role is prioritised for Emirati talent - supporting the development of future leaders in the insurance industry.

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Purpose of the role

To provide efficient and proactive business support to the General Manager by managing administrative, operational, and client-related activities, ensuring smooth day-to-day operations, effective coordination, and a high standard of internal and external service. This role is integral to maintaining productivity and coordination in a fast-paced environment, requiring exceptional organizational skills, adaptability and a commitment to confidentiality.

Your Responsibilities

• Calendar Management: Coordinate and manage complex schedules, including meetings, appointments, and travel arrangements for the General Manager. Prioritize and schedule commitments to ensure efficient use of time.
• Communication & Correspondence: Serve as the primary point of contact between the General Manager and internal/external stakeholders. Screen and direct emails, phone calls, and other forms of communication.
• Meeting Preparation: Prepare agendas, meeting materials, and presentations. Record and distribute minutes, follow up on action items, and track deadlines as required.
• Travel Oversight: Oversee the coordination of business travel arrangements for the General Manager, including flights, accommodations, and ground transportation, to ensure efficiency and alignment with business needs.
• Administrative Support: Handle confidential documents, manage files, and ensure efficient office operations. Assist with special projects and other administrative duties as assigned.
• Project Coordination: Support the General Manager with project-related tasks, including tracking project timelines, coordinating with various departments, and ensuring deliverables are met.
• Event Coordination: Ensure all aspects of events, conferences, and off-site meetings are in place, ensuring smooth execution.
• Data Management & Reporting: Prepare reports, spreadsheets, and presentations as required. Conduct research and compile data for projects and meetings.
• Expense Management: Ensure expense claims reports for the General Manager are accurately prepared, reviewed, and submitted on time, adhering to company policies and providing oversight to resolve any discrepancies efficiently.
• Ad-Hoc Responsibilities: Take on any other assigned tasks or projects as needed, demonstrating flexibility and a proactive approach to supporting the General Manager.
• Client Coordination & Relationship Management: Ensure timely and professional communication with clients. Coordinate meetings, follow-ups, and support requests while maintaining strong working relationships. Manage client gifting initiatives, including occasional and seasonal gifting, by handling selection, logistics, and delivery to enhance client engagement and satisfaction.
• Cross-Functional Collaboration: Work with internal departments to ensure seamless coordination of activities and alignment on priorities.

Required Qualifications

• Exceptional organizational and time-management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to manage multiple tasks with competing priorities.
• Ability to handle confidential information with discretion and professionalism.
• Flexibility to adapt to changing priorities and work under pressure