Travel Consultant

Siyon Travels; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Siyon Travel is seeking an experienced Travel Consultant based in Dubai to research and organize travel packages for clients. The role involves diagnosing client needs, coordinating travel arrangements, and maintaining relationships with key contacts.

The ideal candidate will have proven experience, exceptional sales skills, and a strong knowledge of travel software. A degree in Hospitality, Travel, or Business is preferred. A passion for travel and the ability to handle crises are essential for this role.

Qualifications

• Proven working experience as a Travel Consultant.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and customer oriented approach.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual).
• Ability to present, persuade and communicate effectively.
• Demonstrable ability to handle crises.
• Candidates with personal travel experience will be preferred.

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews.
• Diagnose the clients’ specifications and suggest suitable travel packages or services.
• Organize travels from beginning to end, through booking tickets and accommodation.
• Supply travelers with pertinent information and useful travel/holiday material.
• Collect deposits and balances.
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
• Handle unforeseen problems and complaints.
• Attend conferences to maintain familiarity with tourism trends.
• Create and update electronic records of clients.
• Maintain relationships with key persons.
• Keep financial statements and documents.
• Reach the revenue and profit targets.

Skills

Travel Consultant experience

Traveling software knowledge

Sales skills

Customer oriented approach

Crisis handling ability

Education

Degree in Hospitality, Travel, Tourism, Business or relevant field

Tools

Computer reservations systems

GDS systems

e-travel

Job description

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and usefultravel/holiday material(guides, maps, event programs etc)
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseenproblems and complaintsand determine eligibilityfor money returns
• Attend conferencestomaintain familiarity with tourism trends
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets

Requirements and skills

• Proven working experience as a Travel Consultant
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Candidates with personal travel experience will be preferred