Travel Consultant

Noor Al Madina Travel L.L.C; Al Ain, Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Noor Al Madina Travel L.L.C is seeking an experienced travel consultant to design personalized itineraries and manage end-to-end bookings for flights, hotels and car rentals. You will advise on regulations, visas, health precautions, and local customs to ensure seamless travel for clients.

The role requires 2+ years in the travel industry, a Bachelor's degree in hospitality or related field, and IATA/ASTA certification.

Qualifications

• Bachelor's degree in hospitality, tourism, or a related field preferred.
• Minimum 2 years of experience in the travel industry.
• Certification from IATA or ASTA demonstrates professionalism and expertise.
• Experience with global distribution systems (GDS) like Amadeus or Sabre is essential.
• Fluency in English and at least one additional language.
• Exceptional communication skills, both written and verbal.
• Strong organizational skills and attention to detail; ability to manage multiple itineraries.

Responsibilities

• Design personalized travel itineraries aligned with client preferences and budgets.
• Handle bookings for flights, hotels, and rental cars with attention to detail.
• Provide expert advice on travel regulations, visas, health precautions, and local customs.
• Maintain knowledge of industry trends and destinations to offer fresh options.
• Negotiate rates with suppliers to secure exclusive deals.
• Utilize GDS and reservation systems to streamline bookings.
• Resolve client issues and complaints promptly, maintaining high service standards.
• Conduct post-trip follow-ups to gather feedback and foster loyalty.

Skills

Excellent communication

Organizational skills

Attention to detail

Multilingual capability

Proactive mindset

Education

Bachelor's degree in hospitality or related field

IATA/ASTA certification

Tools

Amadeus

Sabre

Job description

Designing personalized travel itineraries that align with clients preferences budgets and interests while maximizing their travel experience

Handling bookings for flights hotels and rental cars with attention to detail to avoid any discrepancies

Providing expert advice on travel regulations including visa requirements health precautions and local customs to ensure smooth travel

Maintaining up-to-date knowledge of travel industry trends and emerging destinations to offer fresh and exciting options to clients

Networking with suppliers and travel service providers to negotiate better rates and exclusive deals for clients

Utilizing travel software and reservation systems efficiently to streamline the booking process and enhance productivity

Resolving client issues and complaints promptly demonstrating exceptional customer service and conflict resolution skills

Conducting post-trip follow-ups to gather feedback address concerns and build lasting client loyalty

Developing strong relationships with clients to understand their travel preferences and to encourage repeat business

Researching and recommending destinations accommodations and activities that enrich clients journeys ensuring unique and memorable experiences

Bachelor's degree in hospitality, tourism, or a related field preferred to ensure a strong foundational knowledge of the industry.

A minimum of 2 years of experience in the travel industry, showcasing a proven track record of successful client engagements.

Certification from recognized travel industry organizations (e.g., IATA, ASTA) to demonstrate professionalism and expertise.

Experience with global distribution systems (GDS) like Amadeus or Sabre, essential for efficient bookings and itinerary management.

Fluency in English and proficiency in at least one additional language to cater to diverse clientele.

Exceptional communication skills, both written and verbal, to convey information clearly and effectively to clients.

Strong organizational skills with the ability to manage multiple client itineraries and bookings simultaneously.

A keen eye for detail to ensure accuracy in bookings and compliance with client requests.

A passion for travel and cultural exploration, enabling the consultant to share genuine insights and recommendations.

A proactive and adaptable mindset to thrive in a fast-paced, ever-changing travel environment.