Travel Consultant

Client of CS & Clarks; Dubai; On-site; AED 89,000 - 156,000; Full time

Benefits offered by this job

Job summary

Client of CS & Clarks is seeking a Travel Consultant to deliver comprehensive travel planning and booking services to clients, leveraging expertise to tailor experiences. You will manage client relationships, organize business and leisure trips worldwide, negotiate with vendors, and drive bookings while maintaining high service standards in a fast-paced environment.

Excellent communication, negotiation, and teamwork are essential, with proficiency in travel systems and documentation to ensure

Qualifications

• Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field.
• Proven experience as a travel consultant or in a similar role.
• Strong understanding of travel booking systems, reservation procedures, and travel regulations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced, customer-focused environment.
• Proficiency in MS Office and travel booking software.

Responsibilities

• Client Relationship Management: Understand and anticipate members' needs and travel preferences to provide personalized recommendations and solutions.
• Travel Planning and Booking: Organize trips including airline tickets, hotels, holiday packages, and other services; inform about travel logistics and changes.
• Vendor Negotiation: Negotiate deals with local and international vendors; ensure SLAs and pricing are met.
• Sales and Business Development: Build client databases, generate leads, conduct sales calls, and meet monthly targets.
• Team Collaboration: Foster cross-team collaboration and identify savings or service enhancements.
• Administrative Duties: Support daily operations and assist management as needed.

Skills

Communication skills

Negotiation

Interpersonal skills

Education

Bachelor's degree in Hospitality Management, Tourism, or related field

Job description

As a Travel Consultant you will be responsible for providing comprehensive travel planning and booking services to the clients You will leverage your expertise in travel arrangements and your ability to anticipate client preferences to create tailored travel experiences that meet and exceed expectations

Key Responsibilities

• 1 Client Relationship Management Understand and anticipate members needs and travel preferences to provide personalized travel recommendations and solutions Prepare offers based on client requests and expectations considering product options service levels and budget constraints Proactively suggest tailor-made travel ideas based on clients profiles lifestyles and previous booking history
• 2 Travel Planning and Booking Organize members business and leisure trips including booking airline tickets hotels worldwide holiday packages and other travel services as required Keep members informed of essential travel information such as travel times transportation options connections and schedule changes Handle all administrative procedures related to members trips including visas international driving licenses passport validity and renewal and other necessary documents
• 3 Vendor Negotiation and Relationship Management Negotiate services deals and offers with local and international vendors ensuring compliance with service level agreements and contracted pricing Develop strong working relationships with vendors to secure competitive rates and enhance service quality
• 4 Sales and Business Development Create a database of potential clients including corporate and individual travelers and establish leads through proactive communication and networking Conduct sales calls to corporate clients including existing accounts potential leads and prospects to promote our services and secure bookings Take all necessary measures to meet monthly sales targets and contribute to the overall growth and success of the business
• 5 Team Collaboration and Support Develop strong internal working relationships with all team members fostering collaboration and cooperation Identify opportunities for savings and service enhancements implementing best practices to ensure smooth operations and exceptional customer service Provide continuous support to clients even outside working hours especially during emergency situations
• 6 Administrative Duties and Miscellaneous Tasks Work with transparency good faith and cooperation with the head office team from all departments Commit to undertaking any task necessary for the smooth functioning of daily operations as directed by management Perform any other duties deemed necessary by management to support the overall objectives of the company

Bachelor s degree in Hospitality Management, Tourism, Business Administration, or related field. Proven experience as a travel consultant or in a similar role within the travel industry. Strong understanding of travel booking systems, reservation procedures, and travel regulations. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced, customer-focused environment. Proficiency in MS Office and travel booking software. Commitment to providing exceptional customer service and ensuring client satisfaction.