Trade Operations Executive

Robust International; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Robust International in Dubai is seeking a proactive Trade Operations Executive to coordinate end-to-end international agricultural commodity orders, collaborating with procurement, factories, logistics and customers to ensure timely fulfillment.

The role covers order execution, packaging, container placement, origin logistics, shipping documentation and payment follow-up while maintaining trackers and escalating bottlenecks as needed.

Qualifications

• Bachelor's degree required in logistics, supply chain or related field.
• 47 years of relevant experience in trade operations, commodity trading, shipping or export logistics.
• Experience in agricultural commodities, food ingredients or international commodity exports preferred.
• Knowledge of container logistics, Incoterms, shipping procedures, export documentation, and international payment terms.
• Experience coordinating with overseas suppliers, factories, freight forwarders and shipping lines.
• Strong communication across countries/time zones; proficient in Excel and tracking systems.

Responsibilities

• Order Execution & Coordination: follow up on sales contracts and track timelines.
• Production Packaging & Labelling: ensure labeling and packing requirements are communicated.
• Container Placement & Origin Logistics: coordinate container bookings and shipments.
• Shipping & Documentation: manage bookings, vessel schedules, documents and instructions.
• Quality & Customer Complaints: coordinate with teams to resolve issues and ensure rectifications.
• Payment & Commercial Follow-Up: monitor payment milestones and document submission.
• Shipment Monitoring & Reporting: maintain execution trackers and provide updates to management.

Skills

Trade operations

Commodity trading

Shipping

Export logistics

Incoterms

Container logistics

Overseas coordination

Communication skills

Multitasking

Education

Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration

Tools

Excel

Shipment tracking systems

Job description

Urgent Position Before applying must read below JD Candidates Currently in Singapore or Dubai will be preferred

Position Trade Operations Executive

JOB DESCRIPTION

Department Logistics Division

Location Singapore Dubai

Reporting To Senior Management

Experience 47 years

Position Overview Robust International is seeking a proactive and execution-oriented Trade Operations Executive to coordinate and monitor the end-to-end execution of international agricultural commodity orders The role involves working closely with global procurement teams processing factories origin logistics teams the documentation department shipping lines and customers to ensure orders are fulfilled efficiently and within agreed timelines This is a hands-on operational role requiring strong follow-up coordination problem-solving and the ability to drive execution across multiple countries.

Qualifications

Bachelors degree in Logistics, Supply Chain Management, International Trade, Business Administration, or related field.47 years of relevant experience in trade operations, commodity trading, shipping, or export logistics.Experience in agricultural commodities, food ingredients, or international commodity exports preferred.Practical understanding of container logistics, Incoterms, shipping procedures, export documentation, and international payment terms.Experience coordinating with overseas suppliers, factories, freight forwarders, and shipping lines.Strong communication skills; ability to work across countries and time zones.Good proficiency in Excel and shipment tracking systems; ability to handle multiple orders simultaneously.

Key Responsibilities

Order Execution amp Coordination

Take responsibility for execution follow-up immediately upon confirmation of sales contracts

Participate actively in relevant operational WhatsApp groups and other communication channels

Coordinate with origin teams on cargo availability production schedules packing requirements and shipment deadlines

Establish and monitor order execution timelines and follow up on outstanding activities

Production Packaging amp Labelling

Ensure the documentation team promptly communicates buyer-specific labels packing instructions shipping marks and other requirements to origins and factories

Follow up on label approvals printing packaging materials production and packing readiness

Identify production delays early and coordinate resolution with responsible teams

Container Placement amp Origin Logistics

Follow up with in-country logistics teams on container bookings availability and placement

Coordinate stuffing schedules with factories warehouses and logistics personnel

Monitor container stuffing sealing dispatch movement to port customs clearance and export formalities Escalate bottlenecks affecting shipment schedules

Shipping amp Documentation

Coordinate with internal logistics teams shipping lines and freight forwarders on bookings vessel schedules and shipment progress

Follow up with documentation staff to ensure shipping documents and instructions are prepared and submitted on time

Monitor gate-in loading vessel departure transshipment and arrival Address rollovers documentation discrepancies and other shipment issues keeping stakeholders informed

Quality amp Customer Complaints

Coordinate with factories quality teams and origin offices on buyer specifications and quality requirements

Follow up on quality concerns shipment discrepancies and buyer complaints Ensure investigations and corrective actions are pursued until issues are resolved

Payment amp Commercial Follow-Up

Coordinate with Sales Marketing Finance and Documentation on payment milestones Follow up on timely submission of documents for LC CAD and other payment arrangements Monitor outstanding payments with responsible departments and escape delays or discrepancies

Shipment Monitoring amp Reporting

Maintain an up-to-date execution tracker covering all ongoing international orders Track cargo readiness packaging container placement stuffing port delivery vessel departure and arrival Provide concise updates to management on delays risks outstanding actions and responsible owners

Role Expectations

The successful candidate must actively drive daily order execution maintain persistent follow-up across teams identify and resolve bottlenecks and ensure commitments progress from contract confirmation through shipment and payment This is not a documentation-only or reporting position

Essential Personal Attributes

Proactive: takes initiative without waiting for reminders.

Assertive: follows up firmly and professionally to secure deadlines.

Persistent: pursues outstanding matters through resolution.

Execution-focused: gets things done rather than simply reporting status.

Accountable: owns assigned orders and timelines.

Organised: manages multiple shipments and competing priorities.

Problem-solving: identifies bottlenecks early and takes practical action.

Key Performance Indicators

On-time execution of confirmed sales orders and production/packing milestones. Timely container placement, stuffing, port delivery, and shipment departures. Reduction in preventable execution delays and timely resolution of operational issues. Follow-through on quality complaints, payment documentation, and outstanding payments. Accurate and timely shipment trackers, issue escalation, and management updates.