Trade Operations Analyst

Cemcoa Limited; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

Cemcoa Limited seeks a Trade Operations Analyst to support Local Business Development by managing commercial administration, coordinating trade transactions, and ensuring operational controls across the customer lifecycle.

You will prepare offers, maintain documentation, and align commercial terms with invoicing and ERP records, acting as the central link between Business Development, Finance, Bills, Operations, and customers.

Qualifications

• 3–5 years in commodity trading, shipping, logistics, commercial operations, trade finance, or sales support.
• Comfortable reading contracts and commercial agreements.
• Good understanding of invoicing, receivables, and reconciliations.
• Strong Excel and ERP skills.
• Able to deal confidently with customers and internal stakeholders.
• Highly organized and detail-oriented.

Responsibilities

• Prepare and issue customer offers, quotations, and commercial proposals.
• Maintain quotation registers and monitor offer status.
• Coordinate customer onboarding documentation requirements and follow-ups.
• Support invoicing, reconciliations, and pipeline reporting.
• Maintain complete transaction files and ensure latest documentation.
• Review statements and investigate discrepancies with stakeholders.
• Ensure Oracle records reflect transaction activity and support month-end close.

Skills

Commodity trading

Shipping

Logistics

Trade finance

Sales support

ERP familiarity

Tools

Excel

Oracle ERP

Job description

The Trade Operations Analyst will support the Local Business Development team by managing commercial administration, trade transaction coordination, and operational controls throughout the customer lifecycle. The role will be responsible for preparing customer offers, coordinating transaction execution, maintaining accurate documentation and records, supporting reconciliations, and ensuring alignment between commercial agreements, invoicing activities, and ERP records. By acting as the central coordination point between Business Development, Finance, Bills, Operations, and customers, the role will enable the sales team to focus on business development and customer engagement activities.

Key Responsibilities

Commercial & Sales Support

• Prepare and issue customer offers, quotations, and commercial proposals in accordance with approved commercial terms.
• Maintain quotation registers and monitor offer status.
• Support customer onboarding documentation requirements.
• Coordinate follow-up actions arising from customer negotiations.
• Assist the Business Development team with commercial reporting and pipeline tracking.

Trade Transaction Coordination

• Monitor transactions from contract execution through invoicing and settlement.
• Coordinate activities between customers, Business Development, Finance, Bills, and Operations teams.
• Ensure documentation and transaction milestones are completed on time.
• Maintain visibility of transaction status and outstanding actions.

Documentation & Contract Administration

• Maintain complete transaction files and supporting documentation.
• Track amendments, revisions, and updates to commercial agreements.
• Ensure stakeholders are working from the latest approved documentation.
• Support compliance with internal procedures and document retention requirements.

Reconciliation & Data Integrity

• Review customer statements, invoices, and transaction records.
• Investigate discrepancies and coordinate resolution with relevant stakeholders.
• Ensure Oracle records accurately reflect transaction activity.
• Support month-end reconciliations and reporting activities.

Candidate Profile

• 3-5 years in commodity trading, shipping, logistics, commercial operations, trade finance, or sales support.
• Comfortable reading contracts and commercial agreements.
• Good understanding of invoicing, receivables, and reconciliations.
• Strong Excel and ERP skills.
• Able to deal confidently with customers and internal stakeholders.
• Highly organized and detail-oriented.