Teller

ADIB; Abu Dhabi; On-site; AED 39,000 - 50,000; Full time

Job summary

Abu Dhabi Islamic Bank is seeking a Teller to deliver quality service at our Abu Dhabi branch, handling cash and counter transactions with accuracy and a professional demeanor.

The role involves VIP coordination with Treasury, potential Private Banking interactions, and ensuring compliance with UAE regulations and ADIB policies. It also includes maintaining vault custody and supporting centralization initiatives.

Qualifications

• Minimum 2 months teller experience or training in banking.
• Knowledge of ADIB policies, procedures and UAE regulations.
• Familiarity with central bank rules and risk considerations.

Responsibilities

• Process teller transactions: deposits, withdrawals, drafts, transfers and currency exchange.
• Coordinate with Treasury for VIP/high-net-worth rates via centralized transfers.
• Assist Private Banking customers at dedicated counters when required.
• Cross-sell or refer product inquiries to Sales staff.
• Maintain vault cash and security stationery custody; perform end-of-day balancing.
• Support Branch Operations Centralization projects and related controls.

Skills

Retail Banking products & services

Operational Policies & Procedures

UAE banking practices & regulations

Competitor awareness

Central Bank UAE regulations

Service standards

Cross Sales

Job description

Job Location:

Abu Dhabi, United Arab Emirates

Work Mode:

On-site

Date Posted:

21 October 2026

Job Reference/ID:

4774

Job Description / Role:

Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.

Key Responsibilities:

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures
• Where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.
• These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities: Act as the one of dual custodian for branch vault cash and security stationery; Assist HOP as the second custodian for dual control; Cash reconciliation & balancing; End of day balancing; General filing
• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Experience Required:

Minimum two (02) months experience/ training as teller in a banking environment/ADIB Academy

Skills Required:

• knowledge of ADIB’s Retail Banking products & services
• knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices , regulations & risks
• General awareness of competitors in the local market
• Thorough Knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards
• Knowledge of Cross Sales

Employment / Job Type:

Full Time

About the Company:

Abu Dhabi Islamic Bank, a Sharia compliant financial institution offering retail, corporate, private and digital banking. Its products cover accounts, home and vehicle finance, cards, wealth management and business services for customers in the UAE and selected international markets.

Company Industry:

Banking

Department / Functional Area:

ADIB

Closing Date:

26 November 2026