Telesales Representative (Dari - Turkish - Pashto Languages)

Business Umbrella; Dubai; Remote; AED 40,000 - 70,000; Full time

Job summary

A leading corporate company based in the UAE is seeking a remote telesales representative. The role involves contacting customers, answering inquiries, and closing sales efficiently. Ideal candidates will possess proven sales experience, excellent communication skills, and a track record of meeting sales quotas. Join us to contribute to customer satisfaction and drive sales growth.

Qualifications

• Experience as a telesales representative or in corporate sales/customer service.
• Proven track record of meeting sales quotas over the phone.
• Excellent command of English.

Responsibilities

• Contact potential or existing customers to inform them about a product.
• Handle customer complaints and provide necessary solutions.
• Meet sales quotas and set up personal meetings with clients.

Skills

Fluent in English communication

Negotiation skills

Communication skills

Interpersonal skills

Ability to handle rejection

Proven experience in sales

Knowledge of Microsoft Excel

Job description

This is a remote position.

Main Duties and Responsibilities:

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders accurately
• Handle customer complaints professionally and provide necessary solutions
• Go the extra mile to meet sales quotas and facilitate future sales
• Set up personal meetings with potential clients, listen to their requirements and concerns
• Keep up to date on all products and inform customers of new products

Requirements:

• Should be in UAE
• Fluent in English communication

Skills:

• Proven experience as a telesales representative or in other corporate sales/customer service roles
• Proven track record of successfully meeting sales quotas, preferably over the phone
• Good knowledge of Microsoft Excel and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent command of English
• Excellent communication and interpersonal skills
• Calm-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints