Telesales Executive

Viviana Properties; Dubai; On-site; AED 50,000 - 78,000; Full time

Job summary

Viviana Properties in Dubai seeks a Telesales Executive to drive outbound and inbound calls promoting real estate offerings. You will qualify leads, schedule property visits, and maintain CRM records while collaborating with sales and marketing to align campaigns.

The role emphasizes achieving individual and team sales targets and delivering a professional, trustworthy customer experience on-site in Dubai.

Qualifications

• Clear spoken English with ability to explain complex information clearly.
• Excellent customer service and support skills to build long-term relationships.
• Lead generation and sales skills to convert prospects into meetings.
• Basic computer and CRM usage to track calls and follow-ups.
• Experience in telesales, call centers, or real estate sales is advantageous.

Responsibilities

• Make outbound and receive inbound calls to promote real estate offerings.
• Qualify leads and schedule property visits or meetings for the sales team.
• Explain property features, answer questions, and maintain CRM records.
• Collaborate with sales and marketing to align calls with campaigns.
• Work toward individual and team sales targets while delivering a professional experience.

Skills

Clear communication

Customer service

Lead qualification

CRM record-keeping

Real estate sales

Target driven

Education

High school diploma

Business/Marketing degree (advantage)

Tools

CRM software

Job description

Company Description

Viviana Properties is a real estate firm built on integrity, transparency, and reliability in every transaction. The company provides tailored real estate services for clients who are buying, selling, or investing, focusing on honest guidance throughout the process. Viviana Properties positions itself as a trusted partner, emphasizing long-term relationships over short-term gains. Applicants can expect to join a team that values ethical conduct, client trust, and professional expertise in the real estate sector.

Role Description

The Telesales Executive role is a full-time, on-site position based in Dubai. In this role, the Telesales Executive will make outbound and receive inbound calls to promote real estate offerings, qualify leads, and schedule property visits or meetings for the sales team. Daily activities include explaining property features and benefits, answering client questions, maintaining accurate records of calls and prospects in CRM systems, and following up with potential clients to move them through the sales pipeline. The Telesales Executive will collaborate closely with sales and marketing teams to align call strategies with current campaigns and will work toward individual and team sales targets while delivering a professional and trustworthy customer experience.

Qualifications

• Candidates should possess strong Communication skills, including clear spoken English and the ability to explain complex information simply.


• Candidates should possess excellent Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term client relationships.


• Candidates should possess Lead Generation and Sales skills to identify prospects, qualify opportunities, and convert leads into meetings or transactions.


• Candidates should possess basic computer and CRM skills, with the ability to maintain accurate records of calls, leads, and follow-ups.


• Relevant experience in telesales, call center operations, or real estate sales is highly beneficial.


• Ability to work on-site in Dubai, meet performance targets, and collaborate effectively with cross-functional teams.


• High school diploma or equivalent required; a degree in Business, Marketing, or a related field is an advantage.