Telesales Executive

RIVAANTECH SOLUTION L.L.C; Dubai; On-site; AED 56,000 - 100,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

RIVAANTECH SOLUTION L.L.C in Dubai is seeking a motivated Telesales Executive to promote products and services via outbound calls. Freshers with strong communication skills are welcome, and you will handle customer queries, propose suitable solutions, and work to meet sales targets.

You will maintain CRM records, follow up diligently, and aim to exceed KPIs with the support of performance-based incentives. English and local language skills are valued for successful customer interactions.

Qualifications

• Any graduation or diploma qualification is preferred.
• No experience required; freshers are welcome.
• Proven track record of achieving or exceeding sales targets.
• In addition to the basic salary, attractive performance-based incentives are offered.
• Freshers with excellent communication and convincing skills are also welcome to apply.
• Strong verbal communication, negotiation, and interpersonal skills.

Responsibilities

• Conduct outbound calls to promote products and services.
• Understand customer needs and recommend suitable solutions.
• Maintain follow-ups to close sales and meet targets.
• Record customer interactions and updates in the CRM accurately.
• Handle objections professionally and provide persuasive responses.
• Maintain knowledge of product features, pricing, promotions, and policies.
• Collaborate with team to enhance sales performance.
• Ensure excellent customer service and uphold brand reputation.
• Adhere to call quality standards, scripts, and compliance guidelines.
• Meet or exceed KPIs including call volume, conversions, and revenue.

Skills

Verbal communication

Negotiation

Interpersonal skills

Target-driven

Education

Graduation or Diploma

Tools

CRM software

Job description

Roles & Responsibilities

• Conduct outbound calls to prospective and existing customers to promote products and services.

• Understand customer needs and recommend suitable solutions or offerings.

• Maintain consistent follow-ups to close sales and meet daily/weekly/monthly targets.

• Record customer interactions, sales updates, and follow-up details in the CRM system accurately.

• Handle customer objections professionally and provide clear, persuasive responses.

• Maintain updated knowledge of product features, pricing, promotions, and company policies.

• Collaborate with team members and supervisors to enhance sales performance.

• Ensure excellent customer service and maintain brand reputation with every interaction.

• Adhere to call quality standards, scripts, and compliance guidelines.

• Meet or exceed assigned KPIs, including call volume, conversions, and revenue targets.

Desired Candidate Profile

• Any graduation or diploma qualification is preferred.

• No experience will required in telesales, inside sales, telemarketing, or a related role and freshers are welcome.

• Proven track record of achieving or exceeding sales targets.

• In addition to the basic salary, attractive performance-based incentives are offered..

• Freshers with excellent communication and convincing skills are also welcome to apply.

• Strong verbal communication, negotiation, and interpersonal skills.

Language preferred: English, Hindi (Mandatory), Tamil, Malayalam, Telugu, Kannada, Marathi, Bangla