Tele Sales Manager

tafaseel

Ajman

On-site

AED 134,000 - 201,000

Full time

14 days+

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Job summary

Tafaseel is seeking a proficient Telesales Manager to lead and grow the telesales team in Ajman, UAE. The role focuses on driving targets, coaching, and implementing effective strategies in a fast-paced environment.

You will monitor performance, prepare reports for senior management, and collaborate with marketing to align campaigns. Arabic and English fluency is required.

Qualifications

3+ years of experience in telesales, including 1+ year in a managerial role.
Strong leadership, coaching, and communication skills.
Proven track record in achieving sales targets.
Bilingual in Arabic and English.
Ability to work under pressure in fast-paced environments.

Responsibilities

Lead, train, and motivate the telesales team to achieve targets.
Develop and implement telesales strategies and performance KPIs.
Monitor calls and provide feedback for quality assurance and improvement.
Prepare regular sales reports and present performance to senior management.
Collaborate with marketing and sales teams to align goals and campaigns.
Handle escalations and support the team in closing deals.

Skills

Leadership

Coaching

Communication

Telesales

Job description

Key Responsibilities

Lead, train, and motivate the telesales team to achieve individual and team targets
Develop and implement telesales strategies and performance KPIs
Monitor calls and provide feedback for quality assurance and improvement
Prepare regular sales reports and present performance to senior management
Collaborate with marketing and sales teams to align goals and campaigns
Handle escalations and support the team in closing deals

Requirements

Minimum 3 years of experience in telesales, with at least 1 year in a managerial role
Strong leadership, coaching, and communication skills
Proven track record in achieving sales targets
Proficient in Arabic and English
Ability to work under pressure and adapt to fast-paced environments