Tele Sales Manager

Tafaseel BPO; Ajman; On-site; USD 8,000 - 17,000; Full time

Job summary

An established industry player is seeking a dynamic Telesales Manager to lead a high-performing team. In this pivotal role, you will be responsible for training and motivating your team to achieve sales targets while developing effective telesales strategies. Your leadership will drive performance, and your ability to collaborate with marketing and sales teams will ensure alignment on goals. If you thrive in a fast-paced environment and possess strong communication skills, this is an exciting opportunity to make a significant impact in a growing company.

Qualifications

• Minimum 3 years of telesales experience, including 1 year in a managerial role.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead and motivate the telesales team to meet targets.
• Develop telesales strategies and monitor team performance.

Skills

Leadership Skills

Coaching Skills

Communication Skills

Sales Target Achievement

Adaptability

Pressure Management

Bilingual (Arabic and English)

Job description

Key Responsibilities:

• Lead, train, and motivate the telesales team to achieve individual and team targets

• Develop and implement telesales strategies and performance KPIs

• Monitor calls and provide feedback for quality assurance and improvement

• Prepare regular sales reports and present performance to senior management

• Collaborate with marketing and sales teams to align goals and campaigns

• Handle escalations and support the team in closing deals

Requirements:

• Minimum 3 years of experience in telesales, with at least 1 year in a managerial role

• Strong leadership, coaching, and communication skills

• Proven track record in achieving sales targets

• Proficient in Arabic and English

• Ability to work under pressure and adapt to fast-paced environments