Telesales Representative

URA HOMES REAL ESTATE L.L.C; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

URA HOMES REAL ESTATE L.L.C in Dubai is seeking a confident Arabic-speaking Telecaller Representative to join our sales team. The role emphasizes outbound calling, lead generation, and supporting the closing of opportunities.

You will engage with clients in Arabic and English, maintain CRM records, and contribute to achieving personal and team targets in a fast-paced environment.

Qualifications

• 1-2 years of experience in tele sales, telecalling, telesales, customer service, or a similar role.
• Fluent Arabic speaking skills are Mandatory.
• Good command of English is preferred.

Responsibilities

• Make outbound calls to prospective and existing customers to promote company products and services.
• Communicate with customers in Arabic and English in a professional and engaging manner.
• Generate and qualify leads through telephone calls.
• Build strong relationships and rapport with customers.
• Understand customer requirements and provide relevant information about products/services.
• Handle customer questions, objections, and concerns professionally.
• Follow up consistently with leads and prospective customers.
• Maintain accurate records of calls, leads, follow-ups, and customer information.
• Update customer information and activities in the CRM system.
• Coordinate with the sales team and provide regular updates on lead status and follow-ups.
• Work towards achieving individual and team sales targets.

Skills

Arabic speaking

Outbound calling

Lead generation

Customer service

English communication

Tools

CRM system

Job description

Telecaller Representative- Arabic Speaker

We are looking for a confident, energetic, and results-driven Arabic-Speaking Tele-caller Representative to join our team in Dubai. The ideal candidate should have excellent communication skills, a professional telephone manner, and experience in tele sales, customer service, or lead generation.The candidate will be responsible for making outbound calls, engaging with potential and existing customers, generating leads, following up on inquiries, and supporting the sales team in achieving business targets.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote company products and services.
• Communicate with customers in Arabic and English in a professional and engaging manner.
• Generate and qualify leads through telephone calls.
• Build strong relationships and rapport with customers.
• Understand customer requirements and provide relevant information about products/services.
• Handle customer questions, objections, and concerns professionally.
• Follow up consistently with leads and prospective customers.
• Maintain accurate records of calls, leads, follow-ups, and customer information.
• Update customer information and activities in the CRM system.
• Coordinate with the sales team and provide regular updates on lead status and follow-ups.
• Work towards achieving individual and team sales targets.

Requirements

• 1-2 years of experience in tele sales, telecalling, telesales, customer service, or a similar role.
• Fluent Arabic speaking skills are Mandatory
• Good command of English is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and objection-handling skills.
• Confident and professional telephone manner.
• Target-oriented with a positive and proactive attitude..
• Ability to work in a fast-paced, target-driven environment.
• Must be currently based in the UAE or available to join immediately.