Technology Policy and Governance Documentation Specialist

DiceTek UAE; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Dicetek LLC is seeking a Technology Policy and Governance Documentation Specialist for an on-site role in Abu Dhabi, UAE. The candidate will develop, review and maintain technology policies, SOPs and governance documents within a regulated banking environment, translating complex requirements into clear, controlled documents.

Responsibilities include policy inventories, document ownership, version control and attestation processes, with a focus on accuracy, consistency and audit readiness.

Qualifications

• Minimum 7 years of experience in technical writing or policy writing.
• At least 3 years in banking or regulated financial services.
• Experience developing policies, SOPs and governance documents.
• Experience creating operating manuals and process documentation.
• Familiarity with document review, approvals, and version control.
• Experience maintaining document repositories and evidence records.
• Knowledge of governance, compliance, audit, risk and controls.

Responsibilities

• Develop, review and maintain technology policies, SOPs and standards.
• Prepare governance documentation reflecting approved processes and controls.
• Translate regulatory requirements into clear, practical documentation.
• Create operating manuals and process descriptions for technology activities.
• Ensure documentation follows standards, terminology and formatting.
• Coordinate document reviews and owner validation with stakeholders.
• Maintain policy inventories, ownership records and change logs.
• Draft governance frameworks and attestation documentation.
• Produce learning materials related to policies and procedures.
• Manage controlled repositories and evidence for audits.

Skills

Technical writing

Governance & compliance

Stakeholder interviewing

Documentation management

Attention to detail

Education

Technical writing certification

ITIL 4 Foundation certification

Tools

JIRA

Confluence

Microsoft SharePoint

Document repositories

Job description

Technology Policy and Governance Documentation Specialist Job Snapshot

Role: Technology Policy and Governance Documentation Specialist — Location: Abu Dhabi, United Arab Emirates — Industry: Banking — Function: Documentation-Technical Writing — Experience: Minimum 7 years in technical or policy writing, including at least 3 years in banking or regulated financial services — Job Type: Full Time — Work Arrangement: On-site

Dicetek LLC is seeking an experienced Technology Policy and Governance Documentation Specialist for a full-time, on-site opportunity in Abu Dhabi, United Arab Emirates. The role focuses on developing, reviewing and maintaining technology policies, standard operating procedures (SOPs), governance frameworks, operational standards and supporting documentation within a regulated financial services environment. The successful candidate will translate complex technology, business, risk and regulatory requirements into clear, consistent and controlled documents.

Job Details

• Country: United Arab Emirates
• City: Abu Dhabi
• Industry: Banking
• Function: Documentation-Technical Writing
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

• Technology Policy and Procedure Development
  • Develop, review and maintain technology policies, procedures, SOPs and operational standards.
  • Prepare governance documentation that accurately reflects approved technology processes and control requirements.
  • Translate business, governance, compliance and regulatory requirements into clear and practical documentation.
  • Develop operating manuals, process descriptions and working instructions for relevant technology activities.
  • Ensure documentation follows approved standards, terminology and formatting requirements.
  • Review existing documents to identify inconsistencies, gaps and opportunities for improvement.
• Policy Inventory and Document Governance
  • Support periodic reviews of technology policy and SOP inventories.
  • Assess existing documentation to identify duplication, outdated content and opportunities for document rationalization.
  • Coordinate validation of document ownership with relevant business and technology stakeholders.
  • Maintain accurate policy inventories, ownership records and document registers.
  • Support version-control activities and ensure document revisions are appropriately recorded.
  • Maintain consistency between approved policies, procedures, operational standards and related documentation.
• Governance Frameworks and Compliance Documentation
  • Draft and maintain technology governance frameworks and supporting documentation.
  • Develop documentation for governance attestation processes.
  • Prepare learning and awareness materials relating to approved technology policies and procedures.
  • Document compliance-monitoring procedures and related operational requirements.
  • Maintain supporting governance artefacts and controlled templates.
  • Ensure documented processes reflect approved governance, risk and compliance requirements.
• Stakeholder Engagement and Requirements Gathering
  • Work closely with Technology, IT GRC, Risk, Compliance, Audit and business stakeholders.
  • Conduct stakeholder interviews to gather information about technology processes and documentation requirements.
  • Capture relevant business, operational and control requirements.
  • Translate stakeholder inputs into structured policies, procedures and process documentation.
  • Coordinate document reviews and resolve clarification requests with relevant process owners.
  • Ensure documented processes accurately reflect approved requirements and operating practices.
• Document Review and Approval Management
  • Manage document review, approval, publication and change-control cycles.
  • Coordinate reviews with document owners and relevant governance stakeholders.
  • Track document comments, requested amendments and outstanding approvals.
  • Incorporate approved changes while maintaining document consistency and traceability.
  • Prepare controlled documents for formal review and approval.
  • Maintain accurate records of document status, revisions and publication activities.
• Controlled Repositories and Evidence Management
  • Maintain controlled document repositories and organized documentation structures.
  • Manage document indexes, revision histories and change logs.
  • Maintain evidence registers and supporting documentation records.
  • Ensure approved documents are appropriately organized and accessible to authorized stakeholders.
  • Support document traceability through accurate ownership, version and approval records.
  • Maintain documentation required for audit and regulatory evidence purposes.
• Documentation Quality Assurance
  • Review documents for accuracy, completeness, consistency and clarity.
  • Ensure technology policies and procedures remain aligned with approved governance standards.
  • Check that document references, terminology and related process information are consistent.
  • Maintain clear revision histories and supporting evidence of document changes.
  • Verify that controlled documents are suitable for governance, audit and regulatory review.
  • Support ongoing documentation improvements to maintain quality and usability.

Required Experience

• Minimum 7 years of experience in technical writing, policy writing or related documentation activities.
• At least 3 years of relevant experience within banking or another regulated financial services environment.
• Proven experience developing policies, procedures, SOPs, governance documents or technical documentation.
• Experience preparing operational standards, operating manuals and process documentation.
• Practical knowledge of controlled document review, approval, publication and version-management processes.
• Experience maintaining documentation repositories, registers and revision records.
• Familiarity with governance, compliance, audit, risk and control-management practices.

Required Skills and Competencies

• Strong technical writing and business documentation skills.
• Ability to simplify complex technology, governance, compliance and operational concepts.
• Experience producing clear, structured and practical policies and procedures.
• Ability to maintain consistent terminology, document structure and presentation.
• Strong proofreading, editing and documentation quality assurance capabilities.
• Understanding of document ownership and governance requirements.
• Knowledge of document version control and change management.
• Experience coordinating review and approval workflows.
• Ability to maintain controlled document inventories and repositories.
• Strong documentation-management and evidence-management capabilities.
• Understanding of documentation traceability and audit readiness.
• Strong stakeholder interviewing and information‑gathering skills.
• Ability to work with technology specialists, governance teams and business representatives.
• Effective communication when clarifying requirements and coordinating document reviews.
• Ability to manage documentation feedback and follow up on outstanding approvals.
• Strong organizational skills and attention to detail.

Documentation Tools Experience working with the following tools and platforms is required:

• JIRA
• Confluence
• Microsoft SharePoint
• Document management repositories

Key Deliverables

• Technology policies, procedures and standard operating procedures.
• Governance frameworks, operational standards and supporting artefacts.
• Attestation processes and related documentation.
• Learning and awareness materials.
• Compliance-monitoring procedures and supporting records.
• Policy and SOP inventories.
• Document ownership records and controlled document registers.
• Standardized templates, process documentation and working instructions.
• Controlled document repository structures and indexes.
• Document version histories and change logs.
• Audit and regulatory evidence documentation.
• Documents prepared for formal review and approval.

Preferred Certifications

• Technical writing or documentation certification.
• ITIL 4 Foundation certification.

Professional Attributes

The ideal candidate is a detail-oriented documentation professional who combines strong writing skills with an understanding of technology governance and regulated business environments. The position requires the ability to organize complex information, engage effectively with stakeholders and maintain accurate documentation throughout its lifecycle. Candidates should demonstrate a structured approach to document management, strong attention to quality and consistency, and the ability to produce clear, traceable and approval-ready governance materials.

Role Expectations

The Technology Policy and Governance Documentation Specialist will support effective technology governance by maintaining accurate, consistent and controlled policies, procedures and supporting records. The successful candidate will help ensure that technology documentation reflects approved processes, remains aligned with governance and compliance requirements, and provides reliable evidence for internal reviews, audits and regulatory assessments. The role emphasizes documentation quality, stakeholder coordination, controlled publication and the maintenance of complete and traceable governance records.