Technical Lead – Microsoft Dynamics 365

NorthBay Solutions LLC; Abu Dhabi; On-site; AED 360,000 - 480,000; Full time

Job summary

NorthBay Solutions LLC seeks an experienced CRM Technical Lead to steer Dynamics 365 and Power Platform developments across complex enterprise environments. You will guide architecture, design custom components, and oversee integrations and workflows.

With 10+ years in CRM tech, you will lead teams, ensure code quality, performance, and scalability while aligning with business needs and security standards.

Qualifications

• 10+ years of CRM/Dynamics 365 technical development with leadership experience.
• Hands-on expertise in Dynamics 365 CRM and Power Platform.
• Experience leading technical development teams and conducting design/code reviews.

Responsibilities

• Lead the technical development and delivery of Microsoft Dynamics 365 CRM solutions.
• Provide technical leadership for the design and development of custom CRM components and extensions.
• Develop and oversee plug-ins, workflows, custom business logic, and automation within Dynamics 365.
• Design and implement Power Platform integrations with Dynamics 365 and other enterprise systems.
• Guide development teams on coding standards, solution architecture, performance, security, and best practices.
• Review technical designs, code, and implementations to ensure quality, maintainability, and scalability.
• Collaborate with functional leads and solution architects to translate business requirements into robust technical solutions.
• Support technical troubleshooting, performance optimisation, deployment, and release activities.
• Identify opportunities to leverage Power Platform capabilities to enhance CRM functionality and automation.

Skills

Dynamics 365 CRM

Power Platform

Technical leadership

Plugins & workflows

Integrations

Solution architecture

Code reviews

Tools

Dynamics 365 APIs

Job description

Role Overview:

We are seeking an experienced CRM Technical Lead with 10+ years of experience to lead the technical development and delivery of CRM solutions using Microsoft Dynamics 365 and Power Platform. The role will focus on development leadership, custom components, integrations, plug-ins, workflows, and ensuring the quality and scalability of technical implementations.

Key Responsibilities:

• Lead the technical development and delivery of Microsoft Dynamics 365 CRM solutions.
• Provide technical leadership for the design and development of custom CRM components and extensions.
• Develop and oversee plug-ins, workflows, custom business logic, and automation within Dynamics 365.
• Design and implement Power Platform integrations with Dynamics 365 and other enterprise systems.
• Guide development teams on coding standards, solution architecture, performance, security, and best practices.
• Review technical designs, code, and implementations to ensure quality, maintainability, and scalability.
• Collaborate with functional leads and solution architects to translate business requirements into robust technical solutions.
• Support technical troubleshooting, performance optimisation, deployment, and release activities.
• Identify opportunities to leverage Power Platform capabilities to enhance CRM functionality and automation.

Required Experience & Skills:

• 10+ years of experience in CRM/Dynamics 365 technical development, with strong technical leadership experience.
• Strong hands-on expertise in Microsoft Dynamics 365 CRM and Power Platform.
• Proven experience developing plug-ins, workflows, custom components, and CRM extensions.
• Strong experience with Power Platform integrations and enterprise system integration.
• Good understanding of Dynamics 365 development frameworks, APIs, customisation, security, and solution management.
• Experience leading technical development teams and conducting technical design/code reviews.
• Strong problem-solving, communication, and stakeholder management skills.

Key Deliverables:

• Technical design and development of custom CRM components.
• Dynamics 365 plug-ins, workflows, and custom business logic.
• Power Platform and enterprise-system integrations.
• Technical documentation, code reviews, and development standards.
• Technical leadership, troubleshooting, and implementation support.