Technical Consultant (ManageEngine)

Zoho Corporation Pvt; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

ManageEngine is seeking a dynamic Presales/Technical Consultant in Dubai, UAE. You will handle end-to-end presales engagements, respond to RFPs/RFIs, and define technical scopes and onboarding documents while serving as a trusted technical advisor for strategic accounts.

The role requires travel across the Middle East and Africa regions, flexibility, and strong server/network expertise with excellent communication and presentation skills.

Qualifications

• 2–4 years of IT experience with strong understanding of server and network infrastructure.
• Experience with Active Directory and IT processes.
• Excellent communication and presentation skills.

Responsibilities

• Perform end-to-end presales engagements and respond to RFPs/RFIs.
• Define technical scopes and onboarding documentation.
• Serve as trusted advisor and technical contact for strategic accounts.
• Travel across MEA regions to meet customer needs and attend events.

Skills

Server/Network infrastructure

Active Directory

IT processes

Communication skills

Presentation skills

Tools

SIEM

Endpoint Management

Monitoring tools

Job description

ManageEngine offers you more than 60 [enterprise IT management products] (https://www.manageengine.com/products.html?me-aboutus) and over 60 [free tools] (https://www.manageengine.com/free-tools.html?me-aboutus) for identity and access management, enterprise service management, unified endpoint management and security, IT operations management, security information and event management, advanced IT analytics, and low-code app development. Your deployment options include on-premises, cloud-native, cloud-ready, and MSP models.

Job Title:

Technical Consultant

Work Location:

Dubai, UAE

Job Description:

• A dynamic and customer-oriented Presales/Technical Consultant to perform end-to-end presales engagements, respond to RFPs/RFIs, define technical scopes and onboarding documentation, and serve as a trusted advisor and technical point of contact for strategic accounts.
• The consultant will also support customer retention through structured success programs and represent the company at webinars, conferences, and public events.
• The role requires flexibility and willingness to travel across various regions depending on project requirements and responsibilities, specifically to cater for customers in both the Middle East and Africa regions.
• The ideal candidate will have 2–4 years of IT experience with a strong understanding of server/network infrastructure, Active Directory, and IT processes, along with excellent communication and presentation skills.
• Willingness to travel outside the UAE is essential. Knowledge of IT Helpdesk, Monitoring, SIEM, and Endpoint Management solutions, as well as prior experience in presales or technical account management, will be considered a plus.