Team Leader - Reservations

hyatt; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Hyatt is seeking a Team Leader - Reservations to support the Front Office Department within the Rooms Division. You will help ensure efficient daily operations and guest satisfaction while upholding Hyatt's service standards.

Ideal candidates have a Hospitality or Tourism management degree or diploma and at least 2 years of hotel operations experience, with strong problem solving, administrative and interpersonal skills.

Qualifications

• Degree or diploma in Hospitality or Tourism management (ideally).
• Minimum 2 years work experience in hotel operations.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Assist in the efficient running of the Front Office Department.
• Maintain Hyatt standards and corporate strategies while meeting guest, employee and owner expectations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Team Leader - Reservations is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.