Team Leader – Personal Finance, Dubai

Sharjah Islamic Bank; Dubai; Presencial; AED 120.000 - 190.000; Jornada completa

Descripción de la vacante

Sharjah Islamic Bank in Dubai seeks a Team Leader for Personal Finance to drive growth in retail banking products, especially personal finance, credit cards, and auto finance.

You will lead and coach the sales team, manage budgets, hit targets, and capitalize on market opportunities while ensuring regulatory and consumer protection standards are met.

Experience in Islamic banking sales and strong leadership are essential for success.

Formación

• Bachelor's degree required.
• Minimum 4 years banking sales experience.
• Strong leadership and coaching abilities.

Responsabilidades

• Achieve set targets and budgets for retail products including personal finance, credit cards, and auto finance.
• Coach and refresh sales and product knowledge for the team.
• Drive cross-selling through retail, corporate, and cross-sell channels.
• Ensure compliance with consumer protection standards and local regulations.

Conocimientos

Team Leadership

Sales Coaching

Time Management

Customer Focus

Communication

Educación

Bachelor in Business Administration/Marketing/Banking/Commerce

Descripción del empleo

Careers for a Changing World of Islamic Banking.

Team Leader - Personal Finance

Location Dubai

Posted On 06 Jan, 2026

Type Permanent

Job Category Retail Banking

JOB PURPOSE:

To primarily be responsible for ensuring that the budget volumes for personal Finance are achieved with the assistance of the direct sales team as well as to identify and capitalize on market opportunity for personal Finance.

KEY ACCOUNTABILITIES:

• To achieve set targets and budget for retail products as new account relationships through retail/corporate/cross sale channel.
• To coach team and periodically refresh their sales and policy skills.
• To meet set targets and budget.
• Provide regular market/competition feedback to the management.
• Acquiring data for new acquisition for the sales team.
• To foster a ""Team Spirit"" amongst sales representative who are capable of exploiting all available business opportunities.
• To monitor performance of individual representative and provide feedback/recommendations to management.
• To maximize personal finance sales, credit card and auto finance opportunities through retail/corporate/cross sell channels.
• To minimize potential loss of income to the division by ensuring that introductory business sources confirm to the standards put in place from time to time.
• To sight and verify original documents/ID and duly attest copies.
• To ensure that the sales representatives confirm to local laws and comply with the rules and regulations of the bank.
• To maintain and increase lending portfolio business through sales.
• To manage achieve the target and maintain the sales team business generation.
• To ensure the coordination with RCD/RCAD/Cards Ops/for Retail Banking Products- Personal Finance, Auto Finance, Credit Cards by cross selling.
• Deepening customer relationships and achievement of direct banking service standards.
  

Consumer Protection:

Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedbacks, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures.

The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer Protection Regulations and seek opportunities to provide input on bank policies and practices.

QUALIFICATIONS,EXPERIENCE, & SKILLS

• The jobholder needs tobe extremely creative and should posses strong skills in highly competitiveenvironment.
• Exposure to Credit,Marketing, Operations and the ability to interact with each of these functionswith a view to bringing them together and delivering the product.
• Time management skillsto ensure all appointments with customers are effectively kept.
• The jobholder needs tobe a "Team Leader" to effectively channelise the skills and energiesof the sales team.
• Minimum 4 yearsexperience and above in Banking with exposure to sales.
• Minimum Qualifications- Bachelor in BusinessAdministration/Marketing/Banking/Commerce.

Sharjah Islamic Bank (SIB) started servicing the society in 1975; providing banking services to individuals and companies. An Amiri decree; released by His Highness Dr. Sheikh Sultan Bin Mohamed Al Qassimi the member of the Supreme Council & Ruler of Sharjah, was issued to launch & green-light the bank expedition. The bank was originally founded as National Bank of Sharjah and was suited the first bank to convert to Islamic Banking in 2002.

The revolutionizing from commercial banking to Islamic banking was a significant twist for the bank. Not only were specialized products & services modulated for customers, the banks entire organization was converted to be conventional to Islamic regulations. Now, SIB offers customers a broad range of Sharia'a compliant retail, corporate & investment services through the extensive UAE networks.