Team Leader.Injaz - RBG - CC_Balance Builder.Retail Banking Group

Mashreq NEO CORP; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

Mashreq NEO CORP in United Arab Emirates seeks a results-driven Sales Manager to lead direct sales for credit cards, drive acquisition and balance-building targets, and manage a growing field team. You will coordinate with Sales Strategy and Product teams, mentor agents, monitor KPIs, and ensure regulatory compliance while delivering high-quality customer service.

This role is a full-time, office-based position based in UAE, offering opportunities to shape sales performance in a dynamic

Responsibilities

• Achieve sales targets by delivering monthly credit card acquisition and balance-building goals through direct sales channels.
• Lead management: utilize leads, monitor allocation, and implement customer engagement strategies.
• Drive productivity by setting performance goals, tracking daily activity, and monitoring conversion rates.
• Sales effectiveness: develop pitches and handling objections to maximize customer acquisition.
• Team coaching: mentor and motivate the sales team with structured feedback and support.
• Compliance & quality: ensure sales activities comply with regulations while sustaining high service quality.
• Performance analysis: review sales reports and KPIs to identify gaps and opportunities.
• Recruitment & training: hire, train, and certify direct sales agents, building a high-performing team.
• Collaboration: work with Sales Strategy and Product teams to align field activities with objectives.
• Continuous improvement: adapt sales strategies based on market trends and customer insights.

Job description

United Arab Emirates (Fulltime office (FTO))

Job Description

Key Responsibilities:

• Achieve Sales Targets: Deliver monthly credit card acquisition and balance-building goals through direct sales channels.
• Lead Management: Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies.
• Drive Productivity: Set clear performance goals for the team, track daily activity, and monitor conversion rates.
• Sales Effectiveness: Develop impactful sales pitches and objection-handling techniques to maximize customer acquisition.
• Team Coaching: Mentor and motivate the sales team, providing structured feedback and support to improve performance.
• Compliance & Quality: Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality.

Performance Analysis: Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement.

• Recruitment & Training: Hire, train, and certify direct sales agents, building a high-performing team with low attrition.
• Collaboration: Work closely with Sales Strategy and Product teams to align field activities with business objectives.
• Continuous Improvement: Adapt sales strategies based on market trends, customer insights, and competitive positioning.