Assistant Team Leader, Personal Banking Sales & Growth

Rakbank; Abu Dhabi; On-site; AED 120,000 - 210,000; Full time

Job summary

You will support sales leadership, coordinate team activities, ensure regulatory compliance, and help reach revenue targets while building strong client relationships and cross-selling across business units.

You'll mentor junior staff, monitor performance, deliver training, and keep up with product knowledge, market trends, and regulatory requirements to maximize customer value in the UAE.

Qualifications

• Minimum 3–5 years of experience in banking, financial services, or collections.
• Experience managing campaigns across multiple product lines (cards, loans, mortgages).
• Experience in regulated environments with compliance and audit exposure is preferred.
• Experience in the UAE or GCC banking sector is advantageous.

Responsibilities

• Promote and drive Personal Banking products to meet sales targets.
• Achieve budgeted sales targets for primary and secondary products.
• Conduct promotions, corporate presentations, and customer engagement activities.
• Cross-sell products and coordinate with other business units.
• Ensure compliance with CPF, regulatory, and internal policies.
• Build and maintain strong customer relationships for retention and growth.
• Act as a delegate for the Team Leader in their absence and support team goals.
• Monitor performance, identify improvements, and deliver training and coaching.
• Ensure mandatory training, compliance requirements, and deliverables are completed.

Skills

Sales

Banking

Customer relationship

Cross-sell

Compliance

Product knowledge

Job description

You will support sales leadership, coordinate team activities, ensure regulatory compliance, and help reach revenue targets while building strong client relationships and cross-selling across business units.

You'll mentor junior staff, monitor performance, deliver training, and keep up with product knowledge, market trends, and regulatory requirements to maximize customer value in the UAE.