Team Lead Account Management

Talabat Holding; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Talabat is seeking a strategic and results-driven Team Lead Account Manager to drive commercial growth across restaurant and vendor partnerships in Dubai. You will lead a team, own strategic projects, and collaborate with Marketing, Logistics, Finance, and Product to unlock new revenue opportunities.

The role requires 5–6 years in account management or partnerships, with 1–2 years of leadership, and a Bachelor's degree.

Qualifications

• Bachelor’s degree in Business Sales, Strategy, or a related field.
• 5–6 years of experience in account management or strategic partnerships.
• 1–2 years of team leadership and people management.
• Strong track record in owning strategic projects and cross-functional alignment.
• Analytical mindset with experience using dashboards and metrics.

Responsibilities

• Lead commercial strategy across the team and identify growth levers.
• Develop tailored growth plans and strategic roadmaps for top accounts.
• Design and execute strategic initiatives across the city and pilot new features.
• Collaborate with Marketing, Logistics, Finance, and Product to deliver solutions.
• Coach and develop a team of Account Managers to exceed KPIs.
• Analyze data and present findings to City Head and stakeholders.

Skills

Account management

Team leadership

Project management

Strategic partnerships

Analytical thinking

Communication

Education

Bachelor’s degree in Business/Sales/Strategy or related field

Job description

Job description

About the opportunity

We’re looking for a strategic and results-driven Team Lead Account Manager to drive commercial growth and lead high-impact projects across our restaurant and vendor partnerships. This is not a typical account management role; this position combines team leadership, partner strategy, and project ownership to improve performance and unlock new revenue opportunities.

What's On Your Plate:

Strategic Account Management & Growth:

• Lead commercial strategy across the team’s portfolio, identify and activate growth levers, optimize vendor performance, and drive profitability.
• Develop tailored growth plans and strategic roadmaps for top-tier accounts, focused on long-term success.

Project Leadership:

• Design and execute strategic initiatives across the city; this could include optimizing onboarding processes, improving partner operations, or piloting new features.
• Identify gaps and opportunities in the partner journey and lead cross-functional projects to address them.
• Collaborate with Marketing, Logistics, Finance, and Product teams to deliver integrated solutions that drive partner success.

Team Development & Performance:

• Lead, coach, and support a team of Account Managers to consistently exceed commercial and operational KPIs.
• Drive strategic thinking and customer-centricity within the team.
• Set clear goals, provide actionable feedback, and support professional development

Data-driven Decision Making:

• Analyze business data, market trends, and performance dashboards to generate insights and action plans.
• Build performance reports and present key findings and recommendations to the City Head and other stakeholders.

What you need to be successful

• Bachelor’s degree in Business Sales, Strategy, or a related field.
• 5–6 years of experience in account management, strategic partnerships, or commercial roles, with at least 1–2 years of team leadership.
• Strong track record in owning strategic projects, building cross-functional alignment, and delivering results.
• Analytical thinker with a solid understanding of business data, dashboards, and performance metrics.
• Excellent communication and relationship-building skills.
• Self-starter with strong project management capabilities and attention to detail.

Who we are

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!

• Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.
• Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.