Table Games Supervisor — People & Operations Lead

Wynn Al Marjan Island

Ras Al Khaimah

On-site

AED 391,000 - 625,000

Full time

5 days ago
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Benefits offered by this job

Healthcare package
Incentive programs
Generous leave policy

Job summary

Wynn Al Marjan Island is seeking an Assistant Gaming Manager to lead the Table Games Operations team on the new UAE resort. The role involves supervising Gaming Team Members, ensuring game integrity, and maintaining compliance with regulations and company standards.

Responsibilities include daily floor management, training, rosters, and coordinating with departments to enhance guest experience. A minimum of 3 years in table games and CTS familiarity are preferred, with strong leadership and

Qualifications

  • Minimum of 3 years’ experience in table games or gaming operations.
  • Supervisory experience and familiarity with CTS are an advantage.
  • Proficient in MS Office and gaming operations systems.
  • Strong leadership, communication, and interpersonal skills.

Responsibilities

  • Assist in managing daily operations of the Main Floor Table Games area.
  • Ensure compliance with company policies, procedures, and government regulations.
  • Maintain the integrity of games, equipment, and playing cards.
  • Support table opening decisions and labor allocation based on guest volume.
  • Ensure Gaming Team Members adhere to operational and regulatory standards.
  • Respond to guest inquiries, disputes, and complaints professionally and promptly.
  • Escalate unresolved issues and suspicious activities to the Gaming Manager.
  • Coordinate with other departments to enhance guest experience and operational efficiency.
  • Monitor table game equipment and report maintenance needs.
  • Ensure accurate handling of the Card Track System (CTS) in coordination with the Card Room.
  • Assist in maintaining secure inventory of playing cards and dice.
  • Prepare operational reports and updates for the Gaming Manager.
  • Support special projects and initiatives as assigned by the Gaming Manager.

Skills

Leadership
Communication
Interpersonal skills
MS Office
Gaming systems

Tools

Card Track System (CTS)

Job description

Wynn Al Marjan Island is seeking an Assistant Gaming Manager to lead the Table Games Operations team on the new UAE resort. The role involves supervising Gaming Team Members, ensuring game integrity, and maintaining compliance with regulations and company standards.

Responsibilities include daily floor management, training, rosters, and coordinating with departments to enhance guest experience. A minimum of 3 years in table games and CTS familiarity are preferred, with strong leadership and

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