Table Games Supervisor – Live Ops Leader

Wynn Al Marjan Island; Dubai; On-site; AED 167,000 - 257,000; Full time

Benefits offered by this job

Competitive salary

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Supervisor to join the resort’s Table Games Operations team. The role involves supervising live table games, coaching gaming specialists, and ensuring compliance with gaming policies and government regulations.

The ideal candidate has a high school diploma with 1–2 years’ experience in table games or gaming operations, strong communication skills, and a customer-focused, detail-oriented mindset. This is a 24/7 on-site position at Wynn Al Marjan Island.

Qualifications

• High school diploma required.
• 1–2 years’ experience in table games or gaming operations.
• Experience supervising or mentoring gaming specialists is an advantage.
• Solid understanding of table games procedures and compliance standards.
• Strong communication and interpersonal skills.
• Reliable, professional, and guest-focused demeanor.
• Attention to detail and ability to observe and respond quickly.
• Team-oriented and adaptable in a dynamic environment.
• Basic proficiency in MS Office and gaming systems.

Responsibilities

• Supervise gaming specialists during live game operations and ensure adherence to procedures.
• Provide on-the-job coaching and support to gaming specialists to maintain game integrity and service quality.
• Identify performance gaps and escalate training needs to the Area Manager.
• Oversee assigned tables and ensure games are run efficiently and securely.
• Monitor team performance, game pace, and guest interactions.
• Ensure compliance with gaming policies, procedures, and government regulations.
• Respond to guest inquiries and minor disputes professionally and escalate when necessary.
• Ensure proper handling of chips, cards, and other table game assets.
• Monitor table limits and ensure adherence to operational guidelines.
• Report suspicious activity, equipment issues, or procedural deviations to the Area Manager.
• Interact professionally with team members, management and guests.

Skills

Team supervision

Coaching/mentoring

Communication skills

Attention to detail

Guest service

Adaptability

MS Office

Education

High school diploma

Tools

MS Office

Job description

Wynn Al Marjan Island is seeking a Supervisor to join the resort’s Table Games Operations team. The role involves supervising live table games, coaching gaming specialists, and ensuring compliance with gaming policies and government regulations.

The ideal candidate has a high school diploma with 1–2 years’ experience in table games or gaming operations, strong communication skills, and a customer-focused, detail-oriented mindset. This is a 24/7 on-site position at Wynn Al Marjan Island.