Gaming Supervisor - Table Games Operations

Wynn Al Marjan Island; Dubai; On-site; AED 167,000 - 257,000; Full time

Benefits offered by this job

Competitive salary

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Supervisor to join the resort’s Table Games Operations team. The role involves supervising live table games, coaching gaming specialists, and ensuring compliance with gaming policies and government regulations.

The ideal candidate has a high school diploma with 1–2 years’ experience in table games or gaming operations, strong communication skills, and a customer-focused, detail-oriented mindset. This is a 24/7 on-site position at Wynn Al Marjan Island.

Qualifications

• High school diploma required.
• 1–2 years’ experience in table games or gaming operations.
• Experience supervising or mentoring gaming specialists is an advantage.
• Solid understanding of table games procedures and compliance standards.
• Strong communication and interpersonal skills.
• Reliable, professional, and guest-focused demeanor.
• Attention to detail and ability to observe and respond quickly.
• Team-oriented and adaptable in a dynamic environment.
• Basic proficiency in MS Office and gaming systems.

Responsibilities

• Supervise gaming specialists during live game operations and ensure adherence to procedures.
• Provide on-the-job coaching and support to gaming specialists to maintain game integrity and service quality.
• Identify performance gaps and escalate training needs to the Area Manager.
• Oversee assigned tables and ensure games are run efficiently and securely.
• Monitor team performance, game pace, and guest interactions.
• Ensure compliance with gaming policies, procedures, and government regulations.
• Respond to guest inquiries and minor disputes professionally and escalate when necessary.
• Ensure proper handling of chips, cards, and other table game assets.
• Monitor table limits and ensure adherence to operational guidelines.
• Report suspicious activity, equipment issues, or procedural deviations to the Area Manager.
• Interact professionally with team members, management and guests.

Skills

Team supervision

Coaching/mentoring

Communication skills

Attention to detail

Guest service

Adaptability

MS Office

Education

High school diploma

Tools

MS Office

Job description

Job Description

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Supervisor to join the resort’s Table Games Operations team.

Responsibilities

• Supervise gaming specialist during live game operations and ensure adherence to procedures
• Provide on-the-job coaching and support to gaming specialist to maintain game integrity and service quality
• Identify performance gaps and escalte training needs to the Area Manager
• Oversee assigned tables and ensure games are run efficiently and securely
• Monitor team performance, game pace, and guest interactions
• Ensure compliance with gaming policies, procedures, and government regulations
• Respond to guest inquiries and minor disputes professionally and escalte when necessary
• Ensure proper handling of chips, cards, and other table game assets
• Monitor table limits and ensure adherence to operational guidelines
• Report suspicious activity, equipment issues, or procedural deviations to the Area Manager
• Interact professionally with team members, management and guests

About You

• High school diploma required, further education in hospitality or gaming preferred
• Minimum of 1–2 years’ experience in table games or gaming operations
• Experience supervising or mentoring gaming specialist is an advantage
• Solid understanding of table games procedures and compliance standards
• Strong communication and interpersonal skills
• Reliable, professional, and guest-focused demeanor
• Attention to detail and ability to observe and respond quickly
• Team-oriented and adaptable in a dynamic environment
• Basic proficiency in MS Office and gaming systems
• Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits .