Table Games Area Manager – Lead & Elevate Guest Experience

Wynn Al Marjan Island; Dubai; On-site; AED 240,000 - 420,000; Full time

Benefits offered by this job

Healthcare package

Incentive programs

Leave policy

Salary in AED

Job summary

Wynn Al Marjan Island in the United Arab Emirates seeks an Area Manager to supervise the Table Games Operations. You will oversee staff, ensure game integrity, and maintain guest relations in a 24-hour resort environment.

The role requires a high school diploma (bachelor’s preferred), 2+ years in gaming operations, supervisory experience, and proficiency with MS Office and gaming systems; weekend and shift work are expected.

Qualifications

• High school diploma required, bachelor’s degree preferred.
• Minimum of 2 years' experience in table games or gaming operations.
• Supervisory experience in a gaming environment is an advantage.
• Strong understanding of table games procedures and regulatory compliance.
• Excellent leadership, communication, and guest service skills.
• Team-oriented and adaptable in a 24-hour operational setting.
• Able to work in a smoking environment.

Responsibilities

• Oversees Supervisors and ensures adherence to game procedures and company policies.
• Monitor team performance and provide coaching, feedback, and on-the-job training.
• Conduct pre-shift briefings and communicate operational updates to the team.
• Assist in scheduling rosters and breaks to ensure adequate coverage and efficiency.
• Support the onboarding and training of new Gaming Specialists and Gaming Team Members
• Monitor grooming and conduct of team members to ensure alignment with company standards.
• Encourage team engagement and participation in decision-making and service improvement.
• Maintain open communication with team members and escalated issues as needed.
• Manage the assigned gaming area and ensure smooth operation of table games.
• Monitor game integrity, Gaming Specialist performance, and guest interactions.
• Ensure compliance with gaming policies, procedures, and government regulations.

Skills

Leadership

Guest service

Communication

Team management

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Gaming operations systems

Job description

Wynn Al Marjan Island in the United Arab Emirates seeks an Area Manager to supervise the Table Games Operations. You will oversee staff, ensure game integrity, and maintain guest relations in a 24-hour resort environment.

The role requires a high school diploma (bachelor’s preferred), 2+ years in gaming operations, supervisory experience, and proficiency with MS Office and gaming systems; weekend and shift work are expected.