Gaming Area Manager - Table Games Operations

Wynn Al Marjan Island; Dubai; On-site; AED 240,000 - 420,000; Full time

Benefits offered by this job

Healthcare package

Incentive programs

Leave policy

Salary in AED

Job summary

Wynn Al Marjan Island in the United Arab Emirates seeks an Area Manager to supervise the Table Games Operations. You will oversee staff, ensure game integrity, and maintain guest relations in a 24-hour resort environment.

The role requires a high school diploma (bachelor’s preferred), 2+ years in gaming operations, supervisory experience, and proficiency with MS Office and gaming systems; weekend and shift work are expected.

Qualifications

• High school diploma required, bachelor’s degree preferred.
• Minimum of 2 years' experience in table games or gaming operations.
• Supervisory experience in a gaming environment is an advantage.
• Strong understanding of table games procedures and regulatory compliance.
• Excellent leadership, communication, and guest service skills.
• Team-oriented and adaptable in a 24-hour operational setting.
• Able to work in a smoking environment.

Responsibilities

• Oversees Supervisors and ensures adherence to game procedures and company policies.
• Monitor team performance and provide coaching, feedback, and on-the-job training.
• Conduct pre-shift briefings and communicate operational updates to the team.
• Assist in scheduling rosters and breaks to ensure adequate coverage and efficiency.
• Support the onboarding and training of new Gaming Specialists and Gaming Team Members
• Monitor grooming and conduct of team members to ensure alignment with company standards.
• Encourage team engagement and participation in decision-making and service improvement.
• Maintain open communication with team members and escalated issues as needed.
• Manage the assigned gaming area and ensure smooth operation of table games.
• Monitor game integrity, Gaming Specialist performance, and guest interactions.
• Ensure compliance with gaming policies, procedures, and government regulations.

Skills

Leadership

Guest service

Communication

Team management

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Gaming operations systems

Job description

Job Description:

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position:

Wynn Al Marjan Island is currently seeking an Area Manager to join the resort’s Table Games Operations team. The Area Manager at Wynn Al Marjan Island oversees the daily operations of assigned gaming areas, ensuring that table games are conducted with integrity, efficiency, and in full compliance with regulatory standards. This role supervises staff, manages guest relations, ensures a safe gaming environment, and assists the Assistant Gaming Manager in meeting operational targets and upholding resort service standards.

Responsibilities:

• Oversees Supervisors and ensures adherence to game procedures and company policies.
• Monitor team performance and provide coaching, feedback, and on-the-job training.
• Conduct pre-shift briefings and communicate operational updates to the team.
• Assist in scheduling rosters and breaks to ensure adequate coverage and efficiency.
• Support the onboarding and training of new Gaming Specialists and Gaming Team Members
• Monitor grooming and conduct of team members to ensure alignment with company standards.
• Encourage team engagement and participation in decision-making and service improvement.
• Maintain open communication with team members and escalated issues as needed.
• Manage the assigned gaming area and ensure smooth operation of table games.
• Monitor game integrity, Gaming Specialist performance, and guest interactions.
• Ensure compliance with gaming policies, procedures, and government regulations.

About You:

• High school diploma required, bachelor's degree preferred.
• Minimum of 2 years' experience in table games or gaming operations
• Supervisory experience in a gaming environment is an advantage.
• Strong understanding of table games procedures and regulatory compliance
• Excellent leadership, communication, and guest service skills
• Team-oriented and adaptable in a fast-paced environment
• Proficient in MS Office and gaming operations systems
• Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work.
• Able to work in a smoking environment.

About Wynn Al Marjan Island's Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.