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Fortinet in the United Arab Emirates seeks a Systems Engineer to support the sales team in all technical matters from pre- to post-sales. You will lead technical aspects of the sales cycle, act as the primary technical contact, and collaborate with regional teams to deliver Fortinet value to customers and partners.
You will maintain deep Fortinet product knowledge, handle POCs, and respond to RFIs/RFPs while ensuring an excellent customer experience and strong technical storytelling across SASE,
We are looking for a Systems Engineer to work closely with a sales representative in a defined territory The Systems Engineer s main mission will be to support the sales organization in all technical matters regarding pre-sales sales calls and post-sales With us you willLead all technical aspects of a sales cycle with the Enterprise customers from the initial RFIs through to RFPs amp RFQs when required This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and or commercial partner Have the ability to listen and to understand the technical requirements of the customer reading between the lines to build a solution which outperforms the competitor offering Be the primary technical point of contact for the customer s and partners in close collaboration with your sales partner Continuously strive to improve knowledge around the Fortinet products and solutions along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats Collaborate with Regional Sales Managers and Regional Systems Engineers ensuring customers understand how to deliver value to their customers and partners with FortiSASEEstablish yourself as a trusted advisor to prospects and customers working with the Field Sales and Engineering teamsDeliver outstanding service and problem resolution to Fortinet customersHave a strong ability to position Fortinet solutions to the customer whether this be remotely or in person This requires strong communication skills and the ability to confidently present through whiteboarding technical white papers technical plans or customer discussions Manage your time effectively when working on multiple deals simultaneously ensuring a positive customer experience is maintained Maintain accurate activity contact and account technical information of all customers and prospects in our CRM Salesforce Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable.The CISSP accreditation would also be beneficial.Previous experience in network security.Knowledgeable in the following technologies SASE, VPN, Firewall, Anti-Virus, Anti-Spam, Intrusion Prevention, and Content Filtering.Strong analytical, communication and presentation skills to evaluate complex problems to find a systematic approach to gain a quick resolutionAbility to work independently with little direction travel will be required in territoryAre currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DESWhat you can expect from usExcellent training and development opportunities, providing you with all the tools you need to be successful.An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone s thoughts and opinions.The opportunity to be part of an innovative, collaborative and winning team.A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.