Systems Engineer - SASE

Tanqeeb; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Fortinet is seeking a Systems Engineer to support Enterprise sales across the UAE region. You will lead technical aspects of deals, engage in RFIs/RFPs, and partner with sales to deliver Fortinet solutions.

You will listen, design, and present security architectures while staying current on Fortinet products and competition. You will act as the primary technical liaison, build customer trust, and drive successful outcomes through strong collaboration with regional teams.

Responsibilities

• Lead all technical aspects of a sales cycle with Enterprise customers, from RFIs to RFPs & RFQs, with project management and POCs.
• Listen to customer requirements and design a solution that outperforms competitors.
• Serve as the primary technical contact for customers and partners with sales.
• Continuously improve knowledge of Fortinet products and the competitive landscape.
• Collaborate with Regional Sales Managers and Systems Engineers to show value of FortiSASE.
• Establish yourself as a trusted advisor to prospects and customers with Field Sales and Engineering.
• Deliver outstanding service and resolve issues for Fortinet customers.
• Position Fortinet solutions remotely or in person with strong communication and presentation skills.
• Manage multiple deals, ensuring a positive customer experience, and maintain CRM data.
• Maintain accurate activity, contact, and account information in Salesforce.

Job description

Job description

Systems Engineer - SASE

Location – UAE (Dubai)

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

With us you will

• Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Collaborate with Regional Sales Managers and Regional Systems Engineers ensuring customers understand how to deliver value to their customers and partners with FortiSASE
• Establish yourself as a trusted advisor to prospects and customers working with the Field Sales and Engineering teams
• Deliver outstanding service and problem resolution to Fortinet customers
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Previous experience in network security. Knowledgeable in the following technologies SASE, VPN, Firewall, Anti-Virus, Anti-Spam, Intrusion Prevention, and Content Filtering.
• Strong analytical, communication and presentation skills to evaluate complex problems to find a systematic approach to gain a quick resolution
• Ability to work independently with little direction – travel will be required in territory
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding ofRADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.

From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure.Today, we secure the largest enterprises, service providers and government organizations around the world.

Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future.We have proven to be a truly innovative technology driven network security company with over 619 registered Global Patents. This is over 3 times more than our closest most innovative competitor!