Systems Engineer

Fortinet; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Fortinet is seeking a Systems Engineer for the Public Sector in the UAE to support the sales team on technical matters during pre-sales and post-sales phases. You will lead all technical aspects of the sales cycle with enterprise customers from RFIs to RFPs, and coordinate POCs with internal teams and customers.

You will listen to customer requirements, build competitive Fortinet solutions, present via whiteboards and technical papers, and maintain accurate CRM data in Salesforce while ensuring

Qualifications

• Experience as a pre-sales engineer or similar role handling end-to-end deals.
• Strong communication and presentation skills for remote and in-person engagements.
• Knowledge of network security concepts (encryption, authentication, VPNs) and Fortinet portfolio.

Responsibilities

• Lead the technical aspects of the sales cycle from RFIs through RFQs for enterprise customers.
• Coordinate POCs in collaboration with internal teams and the customer and/or partners.
• Maintain accurate CRM activity and account data in Salesforce.
• Position Fortinet solutions to customers and partners, differentiating from competitors.

Skills

Communication skills

Pre-sales experience

Problem solving

Customer relationship management

Tools

Salesforce

Job description

Systems Engineer Public Sector

Location - UAE

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales calls and post-sales. With us you will lead all technical aspects of a sales cycle with the Enterprise customers from the initial RFIs through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and or commercial partner. Have the ability to listen and to understand the technical requirements of the customer reading between the lines to build a solution which outperforms the competitor offering. Be the primary technical point of contact for the customer's and partners in close collaboration with your sales partner. Continuously strive to improve knowledge around the Fortinet products and solutions along with maintaining a deep understanding of the competitive landscape. Fortinet's ability to provide long lasting protection against the ever-evolving threats. Have a strong ability to position Fortinet solutions to the customer whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions. Manage your time effectively when working on multiple deals simultaneously ensuring a positive customer experience is maintained. Maintain accurate activity contact and account technical information of all customers and prospects in our CRM Salesforce.

Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial. Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure. Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation. Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders. Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.