Supervisor, Housekeeping

yas world resort, vignette collection by ihg; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Yas Plaza Hotels by Aldar Hospitality is seeking a proactive Housekeeping Supervisor to lead the day-to-day operations of our housekeeping team in Abu Dhabi. You will ensure spotless, well-maintained public and guest areas while upholding safety and service standards.

You will manage shifts, mentor staff, and coordinate with other departments to deliver exceptional guest experiences. If you have a passion for hospitality, strong leadership, and a meticulous eye for detail, apply now.

Qualifications

• Experience leading a housekeeping team.
• Strong attention to detail and cleanliness.
• Ability to schedule shifts and oversee daily operations.
• Excellent communication with staff and guests.
• Proactive in resolving guest requests and complaints.
• Able to manage time and multitask in a fast-paced environment.
• Physically capable of supervising and performing cleaning tasks.

Responsibilities

• Oversee daily housekeeping operations across all assigned areas.
• Manage and motivate a team of housekeepers.
• Inspect facilities to ensure cleanliness and safety standards.
• Schedule shifts and monitor attendance.
• Address guest complaints and special requests promptly.
• Coordinate with other departments to maintain service quality.

Skills

Team leadership

Attention to detail

Organization

Communication

Guest-focused service

Problem solving

Time management

Physical endurance

Cleaning products familiarity

Job description

About Us

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.

About the Job

We are currently seeking a self-motivated Housekeeping Supervisor who will be responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness and order in all assigned areas. This role involves managing a team of housekeepers, inspecting facilities, scheduling shifts, and addressing any guest complaints or special requests.

About You

• Ability to lead, motivate, and manage a team of housekeepers effectively.
• Keen eye for detail to ensure all areas are clean and well-maintained.
• Strong organizational skills to manage schedules, inventory, and tasks efficiently.
• Excellent verbal and written communication skills to interact with staff and guests.
• Ability to handle complaints and resolve issues promptly and efficiently.
• Efficient time management to ensure tasks are completed within set deadlines.
• Physical ability to perform cleaning tasks and supervise staff in a physically demanding environment.
• Familiarity with various cleaning products and equipment to ensure proper use and maintenance.

Shape Your Career with Yas Plaza Hotels by Aldar Hospitality

At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality. Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined living

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.